Technical Sales Manager

4 hours ago

Boston MA United States James Hardie Corporation Full time

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.

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Remote From Home Office in Boston Metro / Eastern Mass.

The Technical Sales Manager reports to the Regional Sales Leader (RSL) or the Director of Sales in their respective region. The Technical Sales Manager will work as part of a broader team that will help enable customer retention through effective account management. This role’s account management focus is in targeting the influential install companies in their respective region. In partnership with Territory Sales Managers, this role’s main goal is to drive value in providing guidance in installation practices to current sales account base. This role also closely partners with the Business Development Manager and Leaders in ensuring installation bottlenecks do not become a barrier to sales conversions.

What You’ll Do:

  • Maintain key influential identified install companies in targeted geographies and defend our business with them.
  • Target install companies within region to identify growth opportunities and partner appropriately with internal stakeholders to gain their business.
  • Support customers as they move to James Hardie by eliminating barriers to conversion & creating a positive customer experience through the transition.
  • Utilize CRM tools to drive informed decision that enable additional volume growth year over year.
  • Assist Territory Sales Reps and Business Development Manager and team in gaining additional volume growth year over year.
  • Execute segmentation to evaluate and assess the market & lead all aspects of the customer sales process, while leveraging other resources to assist in solution development or implementation, as necessary.
  • Willingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targets.
  • Be the subject matter expert in all technical install practices of our product offerings.
  • Manage and hold themselves accountable to a priority based schedule with prospective customers.
  • Flexibility to identify and attend key activities within assigned territory.
  • High level of networking and engagement across account base.
  • Ability to influence key stakeholders to be advocates for JH.
  • Develop a solid understanding of company products and installation practices of each, as well as, customer programs and benefits.
  • Capable of analyzing and interpreting data to drive decision making in their market.
  • Able to host, lead and present in front of large audiences.
  • Passion for their company and personal success to meet or exceed goals.

What You’ll Bring:

  • 3+ years of sales experience in a high touch sales environment
  • Bilingual with English, Spanish, and/or Portuguese (preferred)
  • High level of organization, discipline, and self-structure.
  • Able to convey construction expertise and knowledge at job sites.
  • Strong sales mentality and understanding of sales process.
  • Ability to effectively build relationships at all levels of an organization.
  • Ability to influence key stakeholders to become advocates for James Hardie.
  • Travel 10-15%
  • Valid driver’s license required
  • Bachelor's degree preferred, must be from an accredited institution

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

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