Inside Sales Engineer

3 days ago


MA United States KROHNE Full time

About the Role:

The Inside Sales Engineer will provide technical support to Regional Sales Managers, affiliated representative companies, and end customers. This includes technical review of applications, commercial review of terms and conditions, and making recommendations to satisfy customer needs. The Inside Sales Engineer will also provide technical recommendations, supply quotations, and offer insight into competing technologies.

Key Responsibilities:

  1. Support Regional Sales Managers, affiliated representative companies, and end customers through technical application assessment, product presentations, and recommendations.
  2. Communicate efficiently with internal and external contacts, maintaining information to be shared with local DSMs and sales managers.
  3. Assist affiliated representative companies with product selection and pricing.
  4. Coordinate customer development efforts with outside sales representatives and Regional Sales Managers.
  5. Prepare quotations and offers, and assist with order entry as needed.
  6. Follow up on quotations and commitments.
  7. Work with resources within KROHNE to develop and coordinate technical and commercial responses to Requests for Quotation (RFQ) and sales leads.
  8. Obtain delivery commitments from production teams prior to finalizing quotations.
  9. Prepare or coordinate development of project documentation and submittals.
  10. Provide technical assistance to KROHNE sales channels and customers on the use of online sales tools.

Requirements:

  • Bachelor's degree in a math or science related field is preferred but not required.
  • Mechanical, Chemical, Electronics Engineering background is preferred.
  • Customer service experience is a plus but not essential.

Preferred Skills:

  • Ability to communicate effectively with both written and verbal communication.
  • Business writing skills.
  • Technical presentation skills via PowerPoint or other media.
  • Basic computer skills and literacy.
  • Understanding of basic commercial terms and conditions.
  • Ability to work individually and as part of a team.

Work Environment:

The work environment is moderate, and domestic and international travel may be required for this role. The person must remain eligible for a Passport at all times.



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