Customer Service Specialist
2 weeks ago
Position: Customer Service Specialist (Claims)
Location & Schedule: Overland Park, KS. Mon-Fri 8am-4:30pm local time
Worksite Arrangement: Hybrid 3days/week in office
Starting Compensation: $20/hr
Overview:
Avenica is currently evaluating talent for a Customer Service Specialist for Claims in the insurance industry. The ideal candidate for this role will be responsible for customer service inquiries from members and handling claims and file reviews. Great opportunities for long-term growth
Job Responsibilities:
- Assign and register new claims in the database
- Service incoming customer calls
- Receive new losses and verifies accuracy of information via coverage.
- Register loss information in the system.
- Perform all file updates on system as directed
- Prepare all loss registration forms.
Requirements:
- High School Diploma or equivalent required.
- 1+ years previous of claims processing or related insurance experience.
- 2+ years of customer service experience in an office setting
- Professional written and oral communication skills to effectively provide service to internal and external customers.
- Ability to learn new systems and technology quickly.
Our Process:
Upon completing the application, you may be prompted to complete our HAALO assessment. HAALO is simply a way for us to understand your preferences, behaviors, and work styles.
Avenica is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.
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