Client Support Representative

2 weeks ago


Atlanta GA United States VirtualVocations Full time
A company is looking for a Part-Time Client Support Representative to provide customer service support and relationship management.

Key Responsibilities

Provide support to financial institutions by addressing escalated or time-sensitive issues
Handle support lines for assistance and training related to procedures and problem resolution
Resolve inbound and outbound service calls regarding Auto Pilot products and manage complex inquiries

Required Qualifications

Some college preferred or equivalent work experience
2-3 years of experience in client support, customer service, or related roles in a financial institution or call center
Working knowledge of personal computers, including MS Word and Excel
Able to sit for long periods while executing computer applications
Able to lift 10-20 lbs. of binders, paper, and/or files

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