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B2B Client Support Representative

2 months ago

Atlanta, Georgia, United States Regal Management Full time
Job Overview

At Regal Management, we're dedicated to delivering exceptional services to our clients in the telecommunications industry. As a B2B Client Support Representative, you'll play a vital role in building strong relationships with our clients and driving business growth.

Key Responsibilities
  • Brand Development: Develop and implement effective brand awareness strategies to increase customer acquisitions and drive direct sales.
  • Marketing and Promotions: Assist in the creation and execution of marketing and promotional campaigns to promote our products and services.
  • Customer Support: Provide exceptional customer support by resolving client complaints and issues in a timely and professional manner.
  • Team Collaboration: Work closely with the sales and marketing team to achieve sales results and contribute to the overall success of the company.
Requirements
  • Customer Service Skills: Excellent customer service skills with the ability to resolve conflicts and provide solutions to customer complaints.
  • Sales and Marketing Knowledge: Strong understanding of sales and marketing principles, including market knowledge and documentation skills.
  • Problem-Solving: Ability to analyze information, identify problems, and provide effective solutions.
  • Communication Skills: Excellent communication and listening skills with the ability to work effectively with clients and colleagues.
What We Offer

As a B2B Client Support Representative at Regal Management, you'll have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our company. If you're a motivated and customer-focused individual with a passion for sales and marketing, we encourage you to apply for this exciting opportunity.