Customer Service Representative

3 weeks ago

Sonoma CA United States Chevron Full time

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.

Job Expectations:
• Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
• Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
• Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
• Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
• Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
• Work professionally with vendors and contractors.
• Regular and punctual attendance is expected.
• Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products

Essential Functions:
• Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
• Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
• Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
• Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
• Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
• Actively promote store specials and other marketing programs.
• Cross-check price of delivered goods for accuracy.
• Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
• Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
• May perform other duties as assigned by management.

Requirement/Qualifications:
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise exceptional judgement.
• Ability to work both independently and in team settings.
• Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
• Cooking/Restaurant experience preferred

Supervisor Responsibilities:
• This position has no supervisory responsibilities

Travel:
• Rare, limited to required training and coverage for nearby stations.

Physical Demands Include but are not limited to:
• Ability to stand and walk for long periods of time on hard and uneven surfaces.
• Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
• Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions during daylight hours.
• Moderate exposure to walk-in coolers and freezers at 34 F or lower.
• Frequent handwashing and attention to personal cleanliness standards.
 

Must be at least 18 years of age or older to work in California and Oregon locations.

Must be at least 21 years of age or older to work in Washington locations.

Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.

Must be at least 21 years of age or older to work in Management positions.

·        Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.

·        The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.

USA based job position

Visas will not be granted

Benefits:

·        Full-time & Part-time shifts available

·        Direct Deposit with competitive weekly pay

·        Health & Wellness packages available for purchase

·        Education reimbursement program

·        Shift Differential Pay for select shifts and job titles

·        Management Bonus Program

·        Loyalty Service time Program

·        Commuter benefit Program

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Compensation Range:

$17.75 - $18.75

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.


This job description is not all inclusive. In addition, CSI reserves the right to amend this job description at any time. CSI is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

  • Customer Service Representative

    4 weeks ago

    Sonoma, California, United States Williams-Sonoma Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    2 weeks ago

    , CA, United States Hassan & Sons Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Hassan & Sons Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and visually appealing food mart, and ensuring that all products are properly stocked and...

  • Customer Service Representative

    3 weeks ago

    , CA, United States Superior Plus Propane Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a highly motivated Customer Service Representative to join our team at Superior Plus Propane. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely...

  • Customer Service Representative

    2 weeks ago

    , CA, United States Select Staffing Full time

    Customer Service Representative OpportunityWe are seeking an experienced and detail-oriented Customer Service Representative to join our team at Select Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and working with operations staff to service customers.Key...

  • Customer Service Representative

    2 weeks ago

    , IL, United States Health Care Service Corporation Full time

    Job SummaryAt Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers. We are seeking a Customer Service Representative to join our team in a call center environment. As a Customer Service Representative, you will be responsible for working on the phone to assist...

  • Customer Service Representative

    2 weeks ago

    , CA, United States TEKsystems Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, managing a high volume of inbound calls, and resolving customer issues in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    , CA, United States MyPoint Credit Union Full time

    Customer Service RepresentativeMyPoint Credit Union is a member-owned financial institution with a rich history dating back to 1948. We are committed to serving our community and providing exceptional financial services. We are seeking a highly skilled Customer Service Representative to join our team at our Kearny Mesa office. The ideal candidate will...

  • Customer Service Representative

    4 weeks ago

    Sonoma, California, United States Soft Flex Company Full time

    About UsSoft Flex Company is a leading manufacturer and distributor of jewelry-making products, serving the hobby, craft, and jewelry industries worldwide.Job SummaryWe are seeking a highly skilled and customer-focused Customer Account Representative to join our team. As a key member of our customer service team, you will be responsible for delivering...

  • Customer Service Representative

    7 days ago

    Sonoma, California, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer service,...

  • Customer Service Representative

    2 weeks ago

    Sonoma, California, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide exceptional...

  • Customer Service Representative

    2 days ago

    Sonoma, California, United States The Sherwin-Williams Company Full time

    Customer Service SpecialistThis is a full-time position that plays a crucial role in the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs and provide solutions to their problems. You will be responsible for answering customer questions, resolving concerns, and ensuring maximum...

  • Customer Service Representative

    2 weeks ago

    , CA, United States Packing Corp Of America Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Packing Corp Of America. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesReceive and process customer...

  • Customer Service Representative

    2 weeks ago

    Sonoma, California, United States The Sherwin-Williams Company Full time

    Customer Service SpecialistThis is a full-time position that plays a crucial role in the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs, provide solutions, and ensure maximum satisfaction.Key Responsibilities:Provide exceptional customer service, answering questions and resolving...

  • Customer Service Representative

    3 weeks ago

    Sonoma, California, United States Williams-Sonoma Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier, Holiday Seasonal. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and engaging store environment.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    3 weeks ago

    Sonoma, California, United States Williams-Sonoma Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our sales team as a Cashier, Holiday Seasonal. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and engaging store environment.Key ResponsibilitiesCustomer Service: Engage...

  • Customer Service Representative

    2 weeks ago

    Sonoma, California, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 weeks ago

    , CA, United States Peter Chai - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Peter Chai - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving business growth.Key Responsibilities:Build and maintain strong...

  • Customer Service Representative

    2 weeks ago

    , CA, United States 3rd Degree Solutions Full time

    Transform Customer Interactions at 3rd Degree SolutionsWe're seeking a talented Customer Enrollment Representative to facilitate seamless interactions between clients and services. As a key member of our dynamic team, you'll play a crucial role in ensuring each customer's journey begins on the right note.Key Responsibilities:Highlight the value proposition...

  • Customer Service Representative

    4 weeks ago

    , CA, United States Ralphs Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Drug GM department. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and assisting in achieving sales and profit goals.Key...

  • Customer Service Representative

    2 weeks ago

    , CA, United States Tarzana Treatment Center Full time

    Job SummaryTarzana Treatment Centers, Inc. is a non-profit organization providing behavioral healthcare services, including chemical dependency. We are seeking a skilled Customer Service Representative to join our team.Job Responsibilities:Answer incoming calls in a professional manner, providing service to individuals with substance abuse, primary care, and...