Customer Service Representative, Williams-Sonoma

3 days ago


Sonoma, California, United States Williams-Sonoma Full time

We're looking for a dedicated and customer-focused Sales Associate to join our team as a Holiday Seasonal Cashier. As a member of our sales floor team, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our clients.

In this role, you will:

  • Work closely with colleagues to maintain a clean and organized store environment
  • Use effective communication skills to engage with customers and provide them with a personalized shopping experience
  • Process transactions accurately and efficiently using our POS system
  • Provide excellent customer service by answering questions and resolving any issues that may arise during the shopping process
  • Work collaboratively with other departments to ensure seamless customer interactions
  • Maintain visual standards and supplies in the cash wrap area
  • Maximize all of the resources available to get the customer what they want and resolve any issues

Requirements

To succeed in this role, you must have:

  • Loved working in fast-paced environments and prioritizing tasks effectively
  • Been passionate about delivering exceptional customer experiences and building long-term relationships with clients
  • Had experience working in retail sales environments and maintaining visual standards and supplies
  • Been able to operate POS systems and process transactions accurately and efficiently
  • Had strong communication skills and been able to work collaboratively with other departments
  • Held a high school diploma or equivalent
  • Had 1-2 years of experience in a customer service role

Salary

The anticipated pay range for this role is $17.60-$18.60 per hour.

Benefits

This role offers a competitive compensation package including pay and benefits. Depending on your position and your location, here are a few highlights of what you might be eligible for:

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

About Our Company Culture

We value diversity, equity, and inclusion and strive to create a global company culture that is welcoming and inclusive of all individuals.



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