Senior HR Service Center Representative

1 week ago


Pasadena CA United States Mastech Inc. Full time

Mastech Digital is an IT Staffing and Digital Transformation Services company.

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Senior HR Service Center Representative for our client in the IT Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.

Duration: 6+ Months Contract

Location: Pasadena, CA (Partially Remote)

Interview Process: Initial Interview: Phone call with hiring manager; 2nd interview: Microsoft Teams (camera on) Panel Interview

Role: Senior HR Service Center Representative

Primary Skills: Human Capital Management (HCM)

Role Description: The Senior HR Service Center Representative must have 2-4+ years of experience.

Qualifications:

  1. Outlook, Oracle, and Salesforce systems knowledge required.
  2. Outlook, Oracle, Salesforce, Taleo, and Cisco systems knowledge preferred.
  3. Expected Shift: 8:30am-5:30pm
  4. Top Three Skillsets needed: Customer Service, Patient and High capacity.
  5. Top three things you will be doing: Answering phones, answering Chats, answering helpdesk items (emails).

Education: BA/Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent

Experience: Minimum 2-4+ years of experience

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis (No C2C)

We have various coverages and additional benefits to choose from:

  1. Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).
  2. Paid Leaves (Wherever applicable).
  3. Life & Disability Coverage (Upon eligibility).
  4. 401K Option, Education Assistance Program and more.

Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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