Associate Project Manager Client Delivery

2 weeks ago

Research Triangle Park, United States WIRB - Copernicus Group Full time
ABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.
WHY WE LOVE WCG: At WCG, our employees are our most valuable asset and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health and to help them make the most of their future.
  • Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
  • Employee Assistance Programs and additional work/life resources
  • Referral Bonuses and Tuition Reimbursement
  • Paid time off including holidays, vacation, and sick time
  • Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement
EXPECTED ANNUAL SALARY RANGE: $55,980 to $87,000
GPS LEVEL: P2
JOB SUMMARY:The Associate Project Manager Client Delivery is responsible for the oversight of the morecomplex day-to-day administration and organization of client projects (working closely with theProject Management leadership team) to ensure that projects are delivered on time, withinbudget and according to the agreed upon scope of work. The Associate Project Manager willinteract with client and internal teams to ensure effective and efficient operational execution ofprojects.
ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.
  • Coordinates project management activities, resources, equipment, and information to support client and Company for project/service solutions
  • Liaises with clients to identify and define requirements and objectives
  • Prepares project related and monthly financial reports
  • Monitors project progress and handle issues as they arise
  • Acts as the point of contact and communicate project status to all project members
  • Creates and maintains comprehensive project documentation, plans and reports
  • Provides back-up coverage/support for Project Manager
  • Ensures standards and requirements of the project are met
  • Schedules and attends meetings with clients
  • With support from Project Management leaders, demos the technology in proposed solutions to clients and others, where applicable
  • Works with client for change orders as required for the lifecycle of the project
  • Assists with anticipating, investigating, and answering clients' questions and feedback
  • Supports and helps troubleshoot delivered work during project and post-project
  • Ensure client expectations are met and exceeded in terms of quality of product and service delivered
  • Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.
EDUCATION REQUIREMENTS:
  • Bachelor's degree in related field and/or equivalent combination of education, skills and experience to perform the job.
CERTIFICATIONS/LICENSE/REGISTRATION REQUIREMENTS:
  • CAPM Certification desired
QUALIFICATIONS/EXPERIENCE:
  • Exposure to project management team environment required. Must have at least one (1) year of experience supporting external client facing projects or programs.
  • Knowledge of financial management a plus
  • Knowledge of project management software tools and management techniques.
  • Excellent problem solving/decision making skills.
  • Outstanding written and oral communication skills.
  • Excellent organizational and planning skills with the ability to utilize technology and tools to enhance the effectiveness of deliverables and service.
  • Excellent interpersonal skills. Ability to lead through influencing and negotiating.
  • Strong facilitation and coordination skills.
  • Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously.
  • Attention to detail skills required.
  • Proficient knowledge of MS Office, specifically Word, Excel, PowerPoint and MS Project and the ability to produce detailed reports and presentations using these tools.
TRAVEL REQUIREMENTS: 5% - 10%
Physical and Sensory Requirements:The physical and sensory requirements described here are representative of those that must bemet by an employee to successfully perform the essential functions of this job. Reasonableaccommodations may be offered to individuals with disabilities to assist in performing theessential functions of the position. Work activities involve light to moderate physical effort (forexample, sitting in one place for extended periods of time, standing, walking, bending, liftinglightweight objects, intermittent to sustained periods of keyboarding). Majority of time is spent ina seated position with frequent opportunity to move about at will. Activities require a variety ofeasy muscle movements. Work activities involve a frequent need to concentrate on a variety ofsensory inputs for moderate to lengthy durations at a time requiring diligence and attention tointerpret effectively. There will be a need to attend to single or simultaneous tasks whereaccuracy of details is important. The need for detailed and precise work is high.

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