FRONT-END MANAGER

2 weeks ago

South Plainfield NJ USA, United States Restaurant Depot Full time
From $22.12- $22.86 an hour

Position Title: Front End Manager

Department: Operations

Supervisor: Branch Manager

FLSA: Exempt (Salaried)

Position Summary:

Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.

Essential Functions:

+ Supervises, trains, evaluates and works alongside cashiers, front-end loaders, checkers and U-boat retrieval

+ Ensures safe operating procedures are followed.

+ Makes recommendations for hiring, firing and promoting of employees.

+ Prevents long lines and delayed customer checkouts by anticipates busy times of each day, week and/or season and developing weekly schedules for cashiers and loaders including lunches and breaks.

+ As part of loss prevention, ensures all employees at registers are performing cart to cart transfers when processing sales.

+ Secures front end by making sure the loaders and cashiers do not exchange information on counts from the receipt.

+ Ensures that loaders are loading wagons and assisting customers to the parking lot.

+ Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered.

+ Ensures loaders are loading and conducting piece counts and calling off to supervisors.

+ Ensures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers.

+ Ensures that cashiers are checking big boxes to ensure the integrity of the ring-up.

+ Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt.

+ Reviews cashier and loader errors and documents in log, for them to sign.

+ Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers.

+ Keeps logs of items not properly labeled to make sure they are corrected on floor.

+ Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product.

+ Assures that customer problems are handled quickly so as not to allow the cashier or loader to have words with the customer.

+ Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor.

+ Maintains a New Item Request log which is reviewed weekly with the Branch Manager.

+ Ensures that customers have adequate supply of wagons that are working and roll easy.

+ Makes sure that employees in front end are properly dressed and wearing their name tags.

+ Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area.

+ Ensures all supervisors are completing a minimum of 5 test checks per day they work.

+ Maintains integrity of F/E displays and stocking areas.

+ Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc.

The preceding responsibilities are representative of the responsibilities performed by this position and are not intended to be inclusive.

Other Responsibilities:

+ Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

+ Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR any appropriate combination of education and experience.

+ Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.

+ Ability to effectively present information and respond to questions from managers, clients, and general public

+ Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.

+ Effective oral and written communication skills.

+ High level of interpersonal skills to handle sensitive situations.

+ Commitment to company values and strong customer orientation.

+ Computer Literacy

Work Environment:

+ For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.

Acknowledgement:

I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.

I understand that this is my position and agree to inform management at such time that I believe that my daily job functions, including the right to interview new hires, recommend hires and recommend terminations, do not fit the outlined above.

  • Assistant Front End Manager

    2 weeks ago

    South Yarmouth, United States Albertsons Companies Full time

    A Day in the Life: As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales of the department run smoothly, while leading and engaging your team. To truly be successful in this position, you need to value te Manager, Front End, Department Manager, Assistant, Bakery, Management, Grocery

  • Retail Sales Leader

    3 weeks ago

    Plainfield, United States DICK'S SPORTING GOODS INC Full time

    **Retail Sales Leader Front End** City: Plainfield,IN Location: Plainfield IN Job Area: Store Hourly Job ID: 2200047E Brand: DICK'S Sporting Goods Starting Rate: $15.00 Current Teammate ** What Youll Do In This Role** **Description** On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at...

  • Full Stack Engineer

    3 weeks ago

    South Bend, United States CareerBuilder Full time

    Season Share is a Sports Ticketing Technology Software Provider We are looking for a Senior full-stack JavaScript developer interested in developing products used by the biggest teams in professional and collegiate sports. Our team is fascinated by building technology to help fans get tickets in a more fun and affordable way. 100s of thousands of sports fans...

  • RETAIL FRONT END LEAD

    1 week ago

    Washington, DC 20022, USA, United States Dick's Sporting Goods, Inc. Full time

    At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creatin Front End, Store Manager, Store Leader, Retail Sales, Retail, Leadership

  • Front Desk Supervisor

    3 weeks ago

    Myrtle Beach, South Carolina, United States Westgate Resorts Full time

    Job Description As a Front Desk Supervisor, you are responsible for ensuring we provide the highest level of guest service and that our standards are met and always maintained. As the Front Desk Supervisor, you will provide:  Leadership and Management: schedule and provide direction to the Front Office team members as required, ensuring seamless...

  • Patient Care Coordinator

    2 weeks ago

    Plainfield, United States Park Pediatric Dentistry Full time

    As a Patient Care Coordinator, you are the first face of our office and the smiling face that gives our patients a great first impression and leaves them with the warm and fuzzies, which allows them to feel at home with our office. General Objectives: We are looking for a talented individual with previous dental front-office experience to add to our growing...

  • Front Desk Associate

    22 hours ago

    South Plainfield, United States SysTechCorp Inc Full time

    Job Responsibilities:Handling incoming calls and other communications.Managing filing system.Recording information as needed.Greeting clients and visitors as needed.Updating paperwork, maintaining documents and word processing.Helping organize and maintain office common areas.Performing general office clerk duties and errands.Maintaining office equipment as...

  • Front Desk Associate

    1 day ago

    South Plainfield, United States SysTechCorp Inc Full time

    Job Responsibilities:Handling incoming calls and other communications.Managing filing system.Recording information as needed.Greeting clients and visitors as needed.Updating paperwork, maintaining documents and word processing.Helping organize and maintain office common areas.Performing general office clerk duties and errands.Maintaining office equipment as...

  • Patient Care Coordinator

    2 weeks ago

    Plainfield, United States Park Pediatric Dentistry Full time

    Description As a Patient Care Coordinator, you are the first face of our office and the smiling face that gives our patients a great first impression and leaves them with the warm and fuzzies, which allows them to feel at home with our office. General Objectives: We are looking for a talented individual with previous dental front-office experience to add to...

  • Overnight Front Desk Agent

    2 weeks ago

    Myrtle Beach, South Carolina, United States Westgate Resorts Full time

    Job Description As an Overnight Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities...

  • Patient Care Coordinator

    1 week ago

    Plainfield, United States Park Pediatric Dentistry Full time

    Job DescriptionJob DescriptionAs a Patient Care Coordinator, you are the first face of our office and the smiling face that gives our patients a great first impression and leaves them with the warm and fuzzies, which allows them to feel at home with our office.General Objectives:We are looking for a talented individual with previous dental front-office...

  • Assistant Front Office Manager

    3 weeks ago

    Hilton Head Island, South Carolina, United States Omni Hotels & Resorts Full time

    Overview: Hilton Head Oceanfront Resort     Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.  Omni Hilton Head’s...

  • Front Desk Receptionist

    4 days ago

    South Jordan, United States Anxiety Treatment Center Inc. Full time

    **Job: South Jordan Front Desk Receptionist** **Classification:** Non-Exempt **Hourly:** $12-$17 (GS 1-4) **Reports to:** Office Manager **Position type:** Full or Part-time ****Summary:**** The front desk receptionist is responsible for handling the front office reception and various administrative duties, including but not limited to greeting/checking in...

  • Front Desk Assistant

    2 weeks ago

    Spartanburg, South Carolina, United States Affordable Dentures & Implants Full time

    Overview: Come join our team as a Front Desk Assistant!   The ideal candidate will have Front Office experience in dental!   We are seeking a highly motivated Front Desk Associate to join our team of dental professionals in providing a premium patient experience. You will never be bored in our office!   The front desk associate is key member of the...

  • Patient Care Coordinator

    2 weeks ago

    Plainfield, United States Park Pediatric Dentistry Full time

    Job DescriptionJob DescriptionAs a Patient Care Coordinator, you are the first face of our office and the smiling face that gives our patients a great first impression and leaves them with the warm and fuzzies, which allows them to feel at home with our office.General Objectives:We are looking for a talented individual with previous dental front-office...

  • CDL FRONT LOADER DRIVER COMMERCIAL

    4 weeks ago

    Dallas, TX 75215, USA, United States Waste Management, Inc. Full time

    Commercial Drivers operate heavy-duty trucks with front or rear end load lift attachment. Drivers are responsible for providing the pick-up service of containers filled with waste or recyclable material. Containers may weigh in excess of 1000 pounds Loader, Driver, CDL, Commercial, Manager, Manufacturing, Vehicle

  • Guest Service Manager

    3 weeks ago

    Kingstree, South Carolina, United States IGA Southeast Full time

    Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by training and demonstrating the four priorities (Safety, Friendliness, Show and Efficiency), evaluating, and coaching employees responsible for applying them. Supervise and perform all functions related to sales related assets....

  • Hotel Front Desk Supervisor

    3 weeks ago

    South Lake Tahoe, United States Lake Tahoe Ambassador Lodge Full time

    Job DescriptionJob DescriptionFront Desk SupervisorJob SummaryOversees daily operations of the front desk/reception department.Organizes, directs, and monitors daily activities of front desk staff.Ensures efficient, friendly, and professional guest registration, check-out, and telephone service.Observes front desk staff to ensure that established procedures...

  • Assistant Front Office Manager

    4 weeks ago

    Hilton Head Island, South Carolina, United States Omni Hotels & Resorts Full time

    Overview: Hilton Head Oceanfront Resort     Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.  Omni Hilton Head’s...

  • Front Desk Receptionist

    3 days ago

    South Miami, United States Del Rio & Associates Full time

    Our dental office, Del Rio & Associates is looking to hire a part-time front desk receptionist, we offer a great work environment and flexible hours. Responsibilities include: - Greeting patients - Answering phones - Managing and coordinating the office schedule - Assisting patients in scheduling appointments and navigating the office We are looking for...