Customer Experience Associate
2 weeks ago
We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers. The Crown Is Yours At DraftKings, we're at the forefront of innovation in the sports and gaming entertainment industry. We’re growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for DraftKings customers, regarding our products, answering customer questions, and advocating across the company. By joining our team, you’ll be gaining valuable experience in communication, problem-solving, and conflict-resolution skills allowing opportunities for growth and development. Our mission is to bring fans closer to the games they love through cutting-edge technology and unparalleled experiences. What you’ll do as a Customer Experience Associate Provide exceptional customer service through demonstrating product knowledge, problem solving, and research skills. Manage high quality communications with our customers across several channels – phone, email, chat, and social media. Ability to meet high qualitative and productivity KPI expectations of the role, such as quality of customer interactions,, average handle time, adherence to shift, etc. Promote the DraftKings brand through your conflict resolution abilities and effective communication skills. Advocate for our players to help us grow the business. Become licensed in multiple states, through applicable gaming commissions to assist customers across platforms. What you'll bring College degree, equivalent or prior work experience, preferred. Prior online customer support or transferable experience, preferred. Ability to work weeknights and weekends due to varying shifts between the hours of 6:00 am - 12:00 am (midnight), which includes 5 days of work with 2 days off. DraftKings Customer Experience team holds a Bi-Annual shift change that goes into effect September and March of each year. All CX team members take part in this shift change to ensure proper staffing during our NFL and non NFL periods. Proficiency with Zendesk (or other ticketing processor systems) and Microsoft Office product suite, preferred. If you are polite, attentive, and friendly, then we are looking for you. Must be at least 21 years of age due to state(s) licensing requirements. The US hourly rate for this full-time position is $15.60 - $23.40, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. Join Our Team We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
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Customer Experience Associate
4 weeks ago
Las Vegas, NV, United States DraftKings Full timeWe’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of...
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Customer Experience Associate
2 weeks ago
Las Vegas, NV, 89101, Clark County, NV, United States DraftKings Full timeWe’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of...
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Customer Experience Lead
1 day ago
Las Vegas, NV, United States DraftKings Full timeWe’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of...
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Customer Service Associate III
3 weeks ago
College Station, United States Texas A&M Veterinary Diagnostic Laboratory Full timeTVMDLs Client Services Section is the first point of contact for clients and sample submissions. The Customer Services Associate III will work on a team of 15 staff members to process 500 specimens a day. This is a fast-paced environment that requir Customer Service, Associate, Quality Assurance, Service, Data Entry, Processing, Retail
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Customer Experience Associate
3 weeks ago
Evans, CO, United States VASA Fitness Full timePOSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS: Hourly COMPENSATION: Base rate of $15.00 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and...
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Customer Service Associate
3 weeks ago
Orland Park, United States Value City Furniture Full time** Customer Service Associate** *Share by Email* Location: VCF ORLAND PARK #107 At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journeyan adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience....
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Customer Experience Associate
3 weeks ago
Oklahoma City, OK, United States VASA Fitness Full timePOSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS: Non-Exempt, Hourly COMPENSATION: Base rate is $11.30 per hour + Commission Opportunities! SCHEDULE: Opening and Closing shifts available! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience...
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Full-time Customer Experience Coordinator
2 weeks ago
Tinley Park, United States TJX Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that m Customer Experience, Coordinator, Experience, Customer Service, Associate
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IT Support Associate
4 weeks ago
College Park, United States University of Maryland Full time**Posting Details**: - Posting Details**Position Number**: - 129378**Title**: - IT Support Assoc**Functional Title**: - IT Support Associate**Category Status**: - 22-Nonexempt, Contingent 2**Applicant Search Category**: - Staff**University Authorized FTE**: - 1**Unit**: - AGNR-UME-Family and Consumer Sciences**Hiring Range Minimum**: - 56773**Hiring...
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Customer Experience Specialist
3 days ago
Florham Park, United States Axelon Full timeCustomer Experience Specialist Remote 4+ Months (Remote) Work Schedule: regular business hours Monday - Friday (start & end time slightly flexible) SAP is a plus, but not required. In this role, you will also manage the order to cash process and engage supply chain team members and commercial team members to contribute to an exceptional customer experience....
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Customer Service Associate
4 weeks ago
Park River, United States Northdale Oil Full timeJob DescriptionJob DescriptionJob OverviewThe Customer Service Associate helps perform the day-to-day convenience store operations. The Customer Service Associate is a vital member of our organization, playing an essential role in ensuring a positive experience for customers and a great work environment for team members. The self-motivated,...
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Customer Experience Specialist
11 hours ago
Lake Park, United States Statements2000 Full timeJob DescriptionJob DescriptionFamily owned art studio is seeking an experienced and dynamic Customer Experience Specialist to enrich our team.Our studio, is known for its unique and high-quality artwork, and caters to a global customer base, offering beautiful designs for homes and businesses.We take pride in designing, creating, and shipping our original...
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AT&T Customer Service Associate
1 week ago
Lake Park, United States Mako Consultants, Inc. Full timeThe consumer comes first within the hospitality industry and that is no exception at Mako. Our AT&T Customer Service Associates help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As an AT&T Customer Service Associate, you will be a part of creating and delivering...
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Customer Service Associate
4 weeks ago
Tinley Park, United States Palermo's Pizzeria Full timeCustomer Service (Food Service). Palermo's Pizzeria in Tinley Park, IL is seeking an energetic and detail-orientated Customer Service Associate. Must be able to start at 3:00 pm. Flexible schedule. **Duties**: - Take customer orders. - Monitor online orders. - Dispatch delivery orders. - Follow closing procedures. **Qualifications**: - Should have...
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Donor Experience Officer
1 week ago
College Park, United States Annual Giving Network Full timeThe University of Maryland’s division of University Relations is seeking a highly motivated, goal-oriented, energetic professional to serve as a Donor Experience Officer ( DXO ). Reporting to the Director of Leadership Annual Giving, this position is key in helping donors align their passions with philanthropic priorities and opportunities across campus....
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Customer Service Associate
2 weeks ago
Tinley Park, United States Palermo's Pizzeria Part time $16 - $18Customer Service (Food Service).Palermo's Pizzeria in Tinley Park, IL is seeking an energetic and detail-orientated Customer Service Associate.Must be able to start at 3:00 pm. Flexible schedule. Duties:Take customer orders.Monitor online orders.Dispatch delivery orders.Follow closing procedures.Qualifications:Should have experience dealing with customers,...
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Cashier & Customer Service Associate
2 weeks ago
Deer Park, United States P.C. Richard Full timeThis position is listed at the following store location Deer Park - 470 Commack Road The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including Customer Service, Cashier, Associate, Service, Retail, Customer
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Customer Experience Technical Specialist
1 week ago
Auburn Hills, MI, United States Whisker Full timeWhisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that...
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associate editor ii
4 weeks ago
College Park, Maryland, United States AMERICAN PHYSICAL SOCIETY Full timeEditor American Physical Society seeks Associate Editor II in College Park, MD to evaluate scientific content of physics manuscripts in alignment with journal editorial standards; conduct effectively all aspects of peer review and make sound editorial decisions for a high-quality physics publication. Reqs PhD in Physics or related and 1 year of experience...
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Sports-Minded Customer Support Associate
3 days ago
Franklin Park, United States Skyline Business Solutions Full timeWe are seeking a dynamic and sports-minded individual to join our team as a Customer Support Associate. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our clientele. Customer Support Associates will have a competitive spirit, excellent communication skills, and enjoy providing outstanding...