AT&T Customer Service Associate

3 weeks ago


Lake Park, United States Mako Consultants, Inc. Full time

The consumer comes first within the hospitality industry and that is no exception at Mako. Our AT&T Customer Service Associates help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As an AT&T Customer Service Associate, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the AT&T Customer Service Associate’s hospitality will be the difference between their encounter being just average or an exceptional one.

 

Like the hospitality industry, the primary purpose of the AT&T Customer Service Associate is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers. As an AT&T Customer Service Associate, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.

 

The responsibilities and tasks of the AT&T Customer Service Associate consist of:

  • Understanding clients’ products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
  • Serving as a liaison between clients and AT&T sales and support teams, ensuring seamless communication and collaboration to deliver exceptional service and support
  • Keeping a record of customer interactions, processed sales orders, and service schedules
  • Taking initiative and demonstrating a “can-do” mindset, meeting challenges head-on no matter how difficult or stressful situations become
  • Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
  • Providing input to product development and marketing teams based on client feedback and market insights, helping to shape the future direction of AT&T’s offerings
  • Managing a team of entry-level Customer Service Consultants

We want someone in the AT&T Customer Service Associate role whose qualifications include:

  • Minimum of a high school diploma
  • At least one year in customer service roles or hospitality positions such as retail or restaurant
  • Ability to recognize, apply and explain your product or service knowledge
  • Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
  • Be an effective problem solver
  • Outgoing personality with a passion for helping others
  • Passion for increasing in-person hospitality skill set to build better relationships
  • Excellent communications skills
 

As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all AT&T Customer Service Associates to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process.

 

#LI-Onsit


  • AT&T Sales Associate

    19 hours ago


    Lake Park, United States Mako Consultants Full time

    Job DescriptionJob DescriptionMako is seeking a tenacious AT&T Sales Associate to join our dynamic team! We are a rapidly growing sales firm in the West Palm Beach area that works alongside prominent clients in the telecommunications industry including AT&T. Our goal is to connect customers to our clients' efficient and reliable networks, offering...


  • Overland Park, United States A.C.E. Executives Full time

    Job DescriptionJob DescriptionA.C.E. Executives is seeking a tenacious AT&T Sales Associate to join our dynamic team! We are a rapidly growing sales firm in the Kansas City area that works alongside prominent clients in the telecommunications industry including AT&T. Our goal is to connect customers to our clients' efficient and reliable networks,...


  • Lake Grove, United States AT&T Full time

    Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual. Great things are in store! Our part-time careers allow you to optimize your earning potential by working during the store’s busiest times, including evening and weekend hours. Excellent pay and fewer hours with more opportunities to make the sale......


  • Lake Jackson, United States AT&T Full time

    Job DescriptionJob Description:Let’s talk about what to expect:On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.You’ll be a part of the community through events, filling online orders and making outbound calls to existing and...


  • Huntington Park, United States AT&T Full time

    **Job Description:** Do you speak Spanish and English? If you do, were looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual. Its time to take your sales career to the next level. Every day youll be at the center of it all. Your goal? Create meaningful connections with every customer, with...


  • Ulster Park, United States AT&T Full time

    **Job Description:** **Exciting news! Were offering a location specific $1,000 Sign On Bonus ($500 after 90 days and $500 after 6 months) for external candidates. (not applicable to Internal employees)** Its time to take your sales career to the next level. Every day youll be at the center of it all. Your goal? Create meaningful connections with every...


  • Orland Park, United States AT&T Full time

    **Job Description:** Develop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the...


  • Monterey Park, United States Verge Mobile a T-Mobile Premium Partner Full time

    Overview: Spanish BIlingual Prefered $1,200 New Hire Bonus plus paid Training!!! As a Retail Mobile Sales Associate with Verge Mobile, you will be connecting with customers and delivering exceptional customer service by selling T-Mobile products and services to our current and potential customers. This involves making a personal connection, exploring and...


  • Crystal Lake, Illinois, United States T-MOBILE USA, Inc. Full time

    Be unstoppable with usT-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your...


  • Monterey Park, United States Verge Mobile – a T-Mobile Premium Partner Full time

    Overview: If you are interested in the hottest new trends in technology, value rewarding connections with people, and can deliver exception customer service, join Verge Mobile as a Retail Store Manager. As a Retail Store Manager that can deliver metric results, follow operational standards by managing, leading, coaching, and developing your team of sales...


  • Park, United States Capitol Federal Savings Bank Full time

    Job Description: Pay: Up to $16.00/hour Job Type: Full-time As a Customer Service Associate, you serve a valuable role in the branch by providing a world class experience for our customers through friendly and courteous service. This position is a great way to start a fulfilling career at Capitol Federal and can provide you with the skills you need for...


  • Orland Park, United States Value City Furniture Full time

    ** Customer Service Associate** *Share by Email* Location: VCF ORLAND PARK #107 At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journeyan adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience....


  • Melrose Park, United States Value City Furniture Full time

    ** Customer Service Associate** *Share by Email* Location: VCF NORTHLAKE #65 At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journeyan adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The...


  • Lake Charles, United States ShopRite Full time

    We are looking to hire friendly associates! A customer service associatesprimary role is to assist customers in the in-store check-out process. Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change. Benefits/Perks (qualified employees): Medical/Dental Insurance...


  • Park River, United States Northdale Oil Full time

    Job DescriptionJob DescriptionJob OverviewThe Customer Service Associate helps perform the day-to-day convenience store operations. The Customer Service Associate is a vital member of our organization, playing an essential role in ensuring a positive experience for customers and a great work environment for team members. The self-motivated,...


  • Elbow Lake, United States Northdale Oil Full time

    Job DescriptionJob DescriptionAbout NorthdaleNorthdale Oil Inc. is a family-owned company with a passion for serving our customers and the communities in which we operate. Our business is based on the deep-rooted relations we have with our customers, partners, and team members since 1967. As a wholesaler and retailer of petroleum and propane products, we...


  • Melrose Park, United States Raising Cane's Full time

    Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $16 - $17.50 / hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the...


  • Tinley Park, United States Palermo's Pizzeria Full time

    Customer Service (Food Service). Palermo's Pizzeria in Tinley Park, IL is seeking an energetic and detail-orientated Customer Service Associate. Must be able to start at 3:00 pm. Flexible schedule. **Duties**: - Take customer orders. - Monitor online orders. - Dispatch delivery orders. - Follow closing procedures. **Qualifications**: - Should have...


  • West Lake Hills, United States Hat Creek Burger Company Full time

    Job DescriptionJob DescriptionWhy You'll Love This Customer Service Associate Job!You could be the newest team member in Hat Creek Burger Company’s fun and fast-paced environment! Joining our team as a Customer Service Associate is a great opportunity to serve your community through food in a family-friendly environment. If you’re a positive,...


  • Park City, United States Adidas AG Full time

    ***Creators*** - If you want to build a tomorrow better than the day that came before, youre a creator. Creators find inspiration in unlikely places, look at the world in their own unique way, are confident and have an uncanny ability to connect dots that others just dont see. ***Confidence*** - Use your retail experience to exceed customer expectations....