Customer Service Associate
1 month ago
Job Overview
The Customer Service Associate helps perform the day-to-day convenience store operations. The Customer Service Associate is a vital member of our organization, playing an essential role in ensuring a positive experience for customers and a great work environment for team members. The self-motivated, service-orientated individual will be accountable for demonstrating Northdale’s culture of exceptional customer service and team orientated mindset.
Responsibilities and Duties
- Maintain a high level of customer service.
- Register sales on cash register.
- Collects payments by accepting cash, check, charge, or credit card payments from customers and makes change for cash customers if necessary.
- Maintain a positive work environment for all team members.
- Balance cash drawer at end of shift.
- Generate accurate till reports for each register.
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
- Perform procedures to ensure the store is clean and stocked.
Qualifications
- Some high school education preferred.
- Specific skills:
- Effective communication skills.
- Comfortable working in a fast-paced environment, multi-task, and problem-solve.
- Strong work ethic.
- Positive Attitude
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