COMPUTER ASSISTANT

Duties * This position requires military membership in the Puerto Rico Army National Guard (PRARNG). * Selected applicant(s) will be required to complete an online Onboarding process. Requirements Conditions of Employment * NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position. * This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement. * Selectee will be required to wear the military uniform. * Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. * Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement. * Males born after 31 December 1959 must be registered for Selective Service. * May be required to successfully complete a probationary period. * Continued employment in this position is contingent upon satisfactory completion of the mandatory training specifically identified for the position. * Continued employment in this position is contingent upon successful completion of the physical examination and periodic medical evaluation thereafter. * Loss of military membership will result in immediate loss of your full-time military technician position. * Participation in direct deposit is mandatory. * Must possess a valid PR State driver's license to operate government motor vehicle in accordance with Service specific Vehicle Operations Directives. * Federal employment suitability as determined by a background investigation. Must possess or be able to obtain the proper Secret clearance type and level within one year of appointment according to DoD Personnel Security Program Management Directives. * Must be able to obtain and maintain the Government Travel Credit Card (GTC) as a condition of employment. * This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. Qualifications IMPORTANT INFORMATION: This position requires military membership in the Puerto Rico Army National Guard (PRARNG). If you are not a military member of the PRARNG (i.e., Airman, civilian, active-duty Soldier, prior service, guard member from another state, reservist, IRR, State Guard, etc.), you must contact the Recruiting and Retention (R&R) Office at (787) 289-1400 extension 2015 or 2008 and request the PRARNG Military Basic Requirements (MBR) Certification. If the MBR certification is not submitted, or you do not meet the requirements to be a member of the PRARNG, your application will not be screened. AREA OF CONSIDERATION: HRO MUST process and clear the Department of Defense (DoD), Priority Placement Program (PPP), prior to advertising all internal and external job vacancies and promotion announcements. Area 1 = All permanent Technician Enlisted employee's members (NG T32/NG T5) within Puerto Rico Army National Guard. Area 2 = All indefinite Technician Enlisted employee's members (NG T32/NG T5) within Puerto Rico Army National Guard. Area 3 = Enlisted currently serving members of the Puerto Rico Army National Guard. Area 4 = Enlisted Prior (former) members of the Puerto Rico Army National Guard. Area 6 = Applicants who meet all requirements to become Enlisted of the Puerto Rico Army National Guard. (If the MBR certification is not submitted, your application will not be screened). First round consideration will be given to Area 1 Candidates. (All other Areas will be screened only in the event that there are no qualified or recommended Candidates). To prevent a grade inversion, military rank allowed for this position will be determined at the final evaluation of the vacancy announcement considering the military rank of the supervisor. Acceptance of any military technician position may cause the termination of entitlements and eligibility for all military bonuses and student loan repayments. For further information you must contact the appropriate military Education Office. DUTIES: As a COMPUTER ASSISTANT (D1731000), GS-0335-7, you will serve as a focal point in the organization for technical support specialist (a.k.a. Workgroup Manager) duties, providing computer related assistance and support to organizational users. PHYSICAL DEMANDS: The position may require extended periods of standing, walking, stretching, bending, stooping, or carrying a variety of computer and communications equipment which may weigh as much or more than 45 pounds. May lift heavier loads with the help of a co-worker or lifter device. WORKING ENVIRONMENT: Work is performed in a typical office setting, requiring the use of normal safety precautions necessary for an office environment. The work area is adequately lighted, headed, and ventilated. QUALIFICATIONS: You will lose consideration for the position if your application does not include all the information/documents requested on the vacancy announcement. The USAJOBS Resume must include a clear and detailed narrative description, in your own words, of how you met the required GENERAL and SPECIALIZED experience. Experiences copied from a position description, vacancy announcement or other reference material constitutes plagiarism and will disqualify you from the position. National Guard military (part-time) service is considered as full-time experience when evaluated against the qualification requirements. The applicant is credited with actual number of months the member has been in the National Guard provided such service is related to the position to be filled. GENERAL EXPERIENCE: Experience, training, or education which demonstrates the applicants ability to follow directions, procedures, or systematic work methods which gives evidence of the candidates ability to perform this work. SPECIALIZED EXPERIENCE: Applicant must possessat least ONE (1) year at the next lower level GS-05 or TWELVE (12) months of specialized experience performing or supervising duties such as performing computer security duties; troubleshooting, diagnosing, and resolving problems with information systems equipment; installing software and hardware peripherals, initializing systems, and resolving problem; providing guidance on technical aspects of computers and system use; working with network management and information assurance personnel; connecting peripherals, and performing systems startup; installing, upgrading, and maintaining configurations for new or updated software; providing software application assistance; researching and performing upgrades to workstation; monitoring Local Area Network (LAN) upgrades and software releases; promoting and publicizing security awareness and performing routing inventories to keep track of computer supplies. Education SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE: Completion of 2 academic years of education in an accredited college or university will satisfy the requirements (30 semester's hours or 20 classroom hours of instruction per week) for 3 months of specialized experience. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. Courses must be directly related to the work of the position. Copy of official/student transcripts showing conferred Degree must be included in order to receive credit for education. Unofficial transcripts from internet or with alterations will not be considered. To receive credit for education the information must be included in the education section of the Resume. Additional information If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered, or you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistration.aspx ). * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): System Administration * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range