Autonomy Support Engineer

1 month ago

Newport News, United States Liebherr Construction Equipment Co. Full time

Are you a hands-on engineer that wants to be on the front line of bringing cutting-edge technology to market that will allow mining trucks to operate autonomously? Explore this rare opportunity to join a new team while being provided with comprehensive training designed to help you become a subject matter expert in a niche market. Qualified candidates with multiple years of experience can earn up to $110,000/year, comprehensive benefits and a unique schedule in this full-time career where you will only work half the month.

Liebherr, a leading construction machine manufacturer, is seeking an Autonomy Support Engineer to join the team in Newport News, VA.

If you have at least 1 year of hands-on Engineering Experience and a bachelor’s degree in engineering this is an opportunity you need to explore. Relocation assistance is available for a well-qualified candidate.

Please click Apply or email your information to: liebherrcareers@workrocket.com

Why you should join Liebherr’s Autonomy Support team:

  • Comprehensive Training: You will receive top-notch training by spending the first couple months working with the test engineer group, learn on-site at the mine sites, and train with the internal software engineering groups that do the coding for the trucks.
  • Industry-Changing Project & Products: You will be part of a team focused on troubleshooting and finetuning Autonomous technology used by mining equipment worldwide. You will be working with market-changing technology and interacting with it face to face.
  • Impact and Develop a New Team: You will make a difference in the role, as you are interacting with most of the newest automated technology, and you will become an expert in this niche field.
  • Competitive pay: $95,000 - $110,000 and a cost-of-living increase every year.
  • Favorable Schedule: You will only work half the month. The schedule for this is 12-hour days with one week on, one week off, which will allow you to have a full week every other week to spend time with family, friends, and get your errands done.
  • Technology- Forward Company: Liebherr is experiencing rapid international growth. They are bringing brand new technology to market. They have just announced the acquisition of a new 480k square meters logistics distribution center in MS.
  • Benefits Package: Includes medical, dental, vision, 401k, PTO, and more.
Duties and Responsibilities:
  • Provides remote and on-site engineering support services that delivers product reliability, functionality and cost requirements, including technical verification, troubleshooting, validation, and commissioning of mechanical, electrical, and software systems.
  • Achieves resolution of problems by promptly responding to request for service and assistance and by working directly with affiliates, customers, and suppliers.
  • Researches and analyses data such as Product Incident Reports (PIR), Product Assembly Reports (PAR), and incident tickets to identify and resolve problems.
  • Participates in Product Issue Resolution through data collecting and Root Cause Analysis exercises to resolve field failures.
  • Provides a communication link between the affiliates or customers and the Regional Customer Support Managers to help ensure that effective services are offered.
  • Provides assistance to Regional Customer Support Managers, Engineering, and other Liebherr departments, to resolve product problems and expedite solutions.
  • Alerts the organization of potential or known problems that affect the quality of Liebherr products and services.
  • Recommends design modifications to hardware, and functional changes to systems and subsystems to improve performance.
  • Participates in design reviews and provides input for the verification and validation plans of new or redesigned components.
  • Reviews and validates new components, designs, and corrective actions to improve truck performance and reliability.
  • Ensures relevant design related campaigns, such as notifications, modifications, and upgrades, are carried out by customers and affiliates and provides documentation to factory to substantiate this.
  • Provides technical advice in the development of service manuals, Technical Instructions (TI’s) and Service Information’s (SI’s), Engineering Change Requests (ECR’s), and training courses.
  • Effectively engages, establishes, and maintains strong relationships with internal and external stakeholders, to manage and mitigate risks relevant to the truck’s design, functionality, and customer relationships.
  • Oversees the assembly and commissioning of trucks ensuring that the assembly, commissioning and operational testing conforms to factory specifications and customer requirements.
  • Signs-off and submits commissioning documents to LME Warranty administration prior to customer acceptance of machine(s).
  • Uses computer-aided design (CAD) software to perform specified engineering tasks.


About the Company: Liebherr’s venture into the United States began in 1970. Within a couple of years, the company expanded into Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr’s manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. Liebherr mining excavators are known for their exceptional performance, reliability, operator comfort and easy serviceability. Here is an example of one of their 8 different mining trucks.

All qualified applicants will receive consideration for employment without regard to the individual’s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law.

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