We have other current jobs related to this field that you can find below
-
Area Manager
2 months ago
Jacksonville, United States Onsite Safety Inc Full timeJob DescriptionJob DescriptionDescription:The Area Manager's primary objective is ensuring that Onsite Safety (OSI) is the most trusted provider of safety solutions in their market. They provide quality safety services to our customers by managing their team, market processes, and company assets. Area Managers demonstrate Onsite Safety’s mission,...
-
Area Field Manager
1 week ago
Jacksonville, United States Onsite Safety Inc Full timeJob DescriptionJob DescriptionDescription:The Area Field Manager's primary objective is to ensure that Onsite Safety (OSI) is the most trusted provider of safety solutions in the market. They provide quality safety services to our customers by managing their team, market processes, and company assets. Area Managers demonstrate Onsite Safety’s mission,...
-
Events Coordinator
1 week ago
Jacksonville, United States Granite Transformations Full timeJob DescriptionJob DescriptionGranite Transformations and Bath Planet is seeking an Events Coordinator in our Jacksonville/Orange Park office. In this role, you are responsible for finding new events to ensure that event sales and gross profit goals are reached. This position is tasked with developing Brand Ambassadors/Lead Generators though effective...
-
Care Coordination Specialist
5 days ago
Jacksonville, Florida, United States Mental Health Resource Center Full timeJob OverviewBenefits:Comprehensive Dental CoverageHealth Insurance OptionsGenerous Paid Time OffVision Care PlansAdditional Perks:Medical, Dental, and Vision InsuranceLife Insurance CoverageDisability Insurance403b Retirement PlanPaid HolidaysFlexible Spending AccountsEmployee Assistance ProgramsCompany OverviewMental Health Resource Center is a non-profit...
-
Ministry Care Coordinator
2 months ago
Jacksonville, United States Tim Tebow Foundation Full timeJob DescriptionJob DescriptionTitle: Ministry Care CoordinatorReporting Relationship: This position will report to the Director of MinistryJob Brief: We are looking for a compassionate, empathetic individual passionate about using their gifts to love and serve others. The ideal candidate will be organized, creative, discerning, trustworthy, willing to travel...
-
Oncology Care Coordinator
5 days ago
Jacksonville, Florida, United States Mayo Clinic Hospital in Florida Full timeOncology Care Coordinator - Neurology About Mayo ClinicMayo Clinic is recognized as a leader in numerous specialties, according to U.S. News & World Report. We prioritize the needs of our patients while also investing in our employees through competitive compensation and comprehensive benefits to support you and your family both now and in the future. With...
-
Physician Assistant-Vascular
1 month ago
jacksonville, United States Fresenius Medical Care Full timePhysician Assistant-VascularPURPOSE AND SCOPE: Under the direct supervision of a licensed physician, provides medical services as appropriate. Serves as a member of a specialized clinical and research team responsible for coordination of the provision of care for FVC center patients under the supervision and direction of the medical director. Participates in...
-
Physician Assistant-Vascular
1 month ago
Jacksonville, United States Fresenius Medical Care Full timePhysician Assistant-Vascular PURPOSE AND SCOPE: Under the direct supervision of a licensed physician, provides medical services as appropriate. Serves as a member of a specialized clinical and research team responsible for coordination of the provision of care for FVC center patients under the supervision and direction of the medical director. Participates...
-
Oncology Care Coordinator
5 days ago
Jacksonville, Florida, United States Mayo Clinic Hospital in Florida Full timeOncology Care Coordinator About Mayo Clinic Hospital in FloridaMayo Clinic Hospital is recognized for excellence in various specialties, consistently ranking at the top according to U.S. News & World Report. We prioritize the needs of our patients while also focusing on the well-being of our employees, offering competitive salaries and comprehensive...
-
Wound Care Coordinator
4 days ago
Jacksonville, United States Encompass Health Full timeEncompass Health Rehabilitation Jacksonville is looking for a Wound Care Coordinator - RN, Physical Therapist, or Occupational Therapist Licensure Required Recognized for your expertise in coordinating wound careAre you a compassionate healthcare professional with a passion for wound care, eager to align your expertise with your personal values? Join us as a...
-
Purchasing Coordinator
3 days ago
Jacksonville, United States Kelly Full timeKelly Services, Inc., is currently seeking a Purchasing Coordinator for a project engagement at one of our Global clients in Jacksonville, FL. Term: 1+ years Onsite - Monday through Friday Pay rate: $26/hour + benefits + PTO Job Description: Places and tracks purchase orders for Operations Support Works with Operations Support personnel and vendors to...
-
Logistics Coordinator I
6 days ago
Jacksonville, United States BENNETT MOTOR EXPRESS Full timeJob DetailsJob Location BME-FLJ (New) - Jacksonville, FL Position Type Full Time Education Level High School Travel Percentage None Job Shift Day Job Category Distribution - Shipping DescriptionCompany Overview: The Bennett Family of Companies is a leading nationwide provider of trucking, logistics, warehousing, crane and rigging services, which is...
-
Logistics Coordinator I
4 days ago
Jacksonville, United States BENNETT MOTOR EXPRESS Full timeJob DetailsJob Location BME-FLJ (New) - Jacksonville, FL Position Type Full Time Education Level High School Travel Percentage None Job Shift Day Job Category Distribution - Shipping DescriptionCompany Overview: The Bennett Family of Companies is a leading nationwide provider of trucking, logistics, warehousing, crane and rigging services, which is...
-
Wound Care Coordinator
1 month ago
Jacksonville, United States Encompass Health Full timeJob DescriptionJob Description***Encompass Health Rehabilitation Jacksonville is looking for a Wound Care Coordinator***Recognized for your expertise in coordinating wound careAre you a compassionate healthcare professional with a passion for wound care, eager to align your expertise with your personal values? Join us as a Wound Care Coordinator, where your...
-
Wound Care Coordinator
3 days ago
Jacksonville, United States Encompass Health Full timeEncompass Health Rehabilitation Jacksonville is looking for a Wound Care Coordinator - RN, Physical Therapist, or Occupational Therapist Licensure Required Recognized for your expertise in coordinating wound careAre you a compassionate healthcare professional with a passion for wound care, eager to align your expertise with your personal values? Join us as a...
-
Wound Care Coordinator
3 days ago
Jacksonville, United States Encompass Health Full timeEncompass Health Rehabilitation Jacksonville is looking for a Wound Care Coordinator - RN, Physical Therapist, or Occupational Therapist Licensure Required Recognized for your expertise in coordinating wound careAre you a compassionate healthcare professional with a passion for wound care, eager to align your expertise with your personal values? Join us as a...
-
Wound Care Coordinator
3 weeks ago
Jacksonville, United States Encompass Health Full timeJob DescriptionJob DescriptionEncompass Health Rehabilitation Jacksonville is looking for a Wound Care Coordinator - RN, Physical Therapist, or Occupational Therapist Licensure RequiredRecognized for your expertise in coordinating wound careAre you a compassionate healthcare professional with a passion for wound care, eager to align your expertise with your...
-
LPN Care Coordinator
3 weeks ago
Jacksonville, United States Wellbox INC. Full timeJob DescriptionJob DescriptionDescription:Position SummaryWe are seeking tech-savvy, LPN Patient Care Coordinators to conduct monthly telephonic outreach to a panel of chronically ill patients, developing and delivering personalized care plans that address their health concerns and challenges. We work in partnership with healthcare systems and practices to...
-
Recruitment Coordinator
4 weeks ago
Jacksonville, United States ProCare Therapy Full timeWe are excited to expand our talent team at ProCare Therapy and seek a Recruitment Coordinator to join us in Jacksonville, FL. This on-site entry-level position involves managing the full life-cycle of hiring for internal colleagues, from sourcing to onboarding. We want you on our team if you are passionate about recruiting and excel in relationship...
-
Recruitment Coordinator
4 weeks ago
Jacksonville, United States ProCare Therapy Full timeWe are excited to expand our talent team at ProCare Therapy and seek a Recruitment Coordinator to join us in Jacksonville, FL. This on-site entry-level position involves managing the full life-cycle of hiring for internal colleagues, from sourcing to onboarding. We want you on our team if you are passionate about recruiting and excel in relationship...
![One Call](https://media.trabajo.org/img/noimg.jpg)
Care Coordinator I-Onsite
2 months ago
Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe,and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.
Salary Range: $16.5 - $21.5 Hourly
This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.5 - $21.5 Hourly
Benefits Summary:
In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.
• Opportunities to work from home
• Competitive wages with opportunities to earn annual merit increases
• Paid development hours to use for professional and community development
• 18 days of Paid Time plus 8 company holidays, and 2 personal days per year
• $1,000 Colleague Referral Program
• Enterprise Recognition Program rewarding colleagues for their extraordinary work
• Exclusive discounts on travel, activities, and merchandise via work discount program
• Colleague Assistance Program that provides free counseling and financial services
• Tuition Reimbursement Program including certifications
• Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions
• Medical, dental, and vision insurance
• Pre-Tax FSA and HSA health savings accounts
• 401(k) matching
• Company paid life insurance
• Company paid short term and long-term disability
• Healthcare concierge
• Pet Insurance
• The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters.
JOB SUMMARY:
This position is responsible for supporting the business by coordinating care to workers' compensation clients via the telephone and/or internet (e.g., instant message, email). Will manage inquiries and resolve simple and basic issues, such as, ordering medical supplies, scheduling appointments, managing visits, and/or referral intake process.
GENERAL DUTIES & RESPONSIBILITIES:
Care Coordinator I-Foundational Level of Proficiency
Customer Care: 80%
- Serves as initial contact for basic inbound/outbound client inquiries while following standard scripts and procedures and working under close supervision.
- Addresses routine questions and inquiries, escalating more technical issues to the appropriate support team.
- Regularly demonstrate most of the seven qualities of exceptional care in serving clients (friendliness, empathy, empowerment, accountability, knowledge, resilience, fairness and providing "plus 1" service)
- Provide prompt, accurate and clear information to our clients.
- Consult with senior peers and/or leadership on items that require clarification and/or escalation and learn through these interactions.
- Document relevant information into system(s) to ensure records are clear, concise, and accurate.
- Navigate multiple software systems as appropriate to document and/or obtain information for inquiries.
- Demonstrates an understanding of HIPPA and other regulatory requirements and apply to daily work interactions.
- Adheres to established operating procedures and service standards.
- Meet or exceed KPI's established for your role and area.
1-2 years of call center experience or equivalent combination of education, training, and work experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge of the company's products, services, and business operations to enable resolution of inquiries.
- Excellent customer service skills that build elevated levels of client satisfaction
- Excellent verbal and written communication skills
- Computer navigation and operation skills
- Demonstrates effective people skills and sensitivities when dealing with others.
- Ability to work both independently and in a team environment.
- If working with federal government contract clients, colleague is required to receive federal government clearance for handling sensitive information. Colleague is also required to receive annual security awareness training.
- For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hear.
- The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height).
- Hardwired (ethernet) internet with proof of upload/download speeds required.
- Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.
- The work environment utilizes florescent lighting; noise level is moderate.
- The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.
- Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.
- Please be advised this job description is subject to change at any time.