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Grant Servicing Assistant

3 months ago

New York, United States LHH Full time

LHH Recruitment Solutions is seeking a Grant Servicing Assistant for a government administration organization. This role closely works with the Vice President of Compliance supporting them with a variety of responsibilities.


Location: New York, NY

Hours: 37.5 weekly

Duration: 6 months+

Pay: Up to $35.00 per hour


Essential Duties

  • Scan and upload filed UCC-1s and UCC-3s to system of record
  • Prepare and mail UCC-1s and UCC-3s
  • Address any UCC-1s or UCC-3s where the municipality is requesting a correction
  • Provide payoff letter for awardees seeking to repay award
  • Collection of required documents to consider forgiveness or subordination from awardees seeking repayment
  • Monitor and address inquiries to the organization’s servicing email
  • Manage a pipeline of assigned cases; run reports
  • Data entry
  • Other tasks as assigned


Qualifications

  • Minimum of one year of mortgage servicing experience or at least three years of administrative work in a professional setting
  • Minimum of two years providing customer service
  • Superior analytical, oral, and written communication skills, with ability to present information in easily understandable text
  • Ability to be empathetic to awardee circumstances and build rapport with applicants
  • Ability to work overtime, as needed
  • Ability to travel


Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.


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