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Mortgage Loan Officer Assistant

3 months ago


Southfield, United States Nations Mortgage, LLC Full time

Job Description:

We are seeking a detail-oriented and customer-focused Loan Officer Assistant to join our team. The Loan Officer Assistant will provide essential support to our loan officers in processing loan applications and maintaining excellent customer relationships.

Responsibilities:

  • Actively engage in sales processes to meet or exceed sales targets.
  • Assisting loan officers with gathering and organizing loan application documentation.
  • Assist the sales team with finding potential customers, generating leads, and managing customer relationships.
  • Communicating with customers to collect necessary information and paperwork.
  • Conducting preliminary reviews of loan applications to identify missing or incomplete information.
  • Interact with clients in a friendly and professional manner.
  • Participate in training sessions to enhance product knowledge and sales skills.
  • Responding to customer inquiries and providing updates on loan status.
  • Assisting with other tasks as needed to support the loan origination process.

Qualifications

  • High school diploma or equivalent (Bachelor's degree is a plus but not required).
  • Previous experience in administrative or customer service roles preferred.
  • Excellent organizational skills and attention to detail.
  • Strong communication skills.
  • Ability to provide exceptional customer service to clients.
  • Ability to learn quickly and adapt to a fast-paced environment.
  • Able to work with others in a team-oriented setting.
  • Demonstrated eagerness to learn about the mortgage industry and stay updated on industry regulations.

Benefits

  • Full coverage of expenses for obtaining a mortgage license and required training.
  • Competitive commission splits with potential for performance-based bonuses.
  • Leads provided daily.
  • Comprehensive health, dental, and vision insurance.
  • 401K 4% match.
  • Licensed in AL, AZ, CA, CO, CT, FL, GA, KY, LA, MD, MI, NC, OH, OK, PA, SC, TN, TX, VA, WI + several other states
  • Large lender database and CRM platform
  • Most Importantly - Ongoing mentorship and the support of an experienced and successful team

About Us:

Nations Mortgage, LLC is a dynamic and rapidly growing financial services company committed to helping individuals achieve their dreams of homeownership and providing a refinancing experience that's custom designed for each client. Our team is dedicated to providing unparalleled service, innovative solutions, and a seamless lending experience. As licensed mortgage originators, our reputation is built on professionalism, integrity and the ability to keep transactions on track. We are passionate about helping our clients, and focus on bringing them peace of mind throughout the home financing process.