Project Coordinator/Inside Sales Assistant

7 days ago

Jacksonville, United States Tom Barrow Company Full time
Job Details

Job Location
Jacksonville - Jacksonville, FL

Position Type
Full Time

Education Level
4 Year Degree

Travel Percentage
Negligible

Job Shift
Day

Job Category
Customer Service

Description

When engineers, owners or contractors face an HVAC challenge, we want them to think of Tom Barrow Co as their best resourcetheir solution. Come join our team and become that person to meet the challenge and win Learn more at www.tombarrow.com

Project Coordinator/Inside Sales Assistant

Commercial HVAC material supplier in Jacksonville, FL, has an immediate opening for an Project Coordinator/Inside Sales Assistant to provide inside technical support. Our goal is to effectively promote sales of HVAC equipment in the commercial construction market and to deliver unparalleled service to our customers. Day-to-day tasks would include assisting Outside Sales Engineers to provide timely estimates of HVAC material, after-sale project management and exceptional customer support. Hands-on training is provided.

JOB SUMMARY: This position will assist Outside Sales Engineers with estimating, project management and customer service to an extensive customer account list.

ESSENTIAL FUNCTIONS
  • Comprehension of construction plans and specifications: ability to do material take-offs, select material on core products based on specifications, price material using manufacturer software, write a quotation to distribute to customer.
  • Post-sale job management: ability to book a job, set up and manage a job file; understand the submittal process, order entry with factories and warehouse, complete the electronic billing sheet; expedite orders; process freight claims; process factory invoices and stock sales.
  • Relationship building with customers and factory personnel; liaison for Outside Sales Engineer
  • Interactive communication with Outside Sales Engineer, factory representatives and customer personnel to facilitate meeting project deadlines and customer needs
  • Multi-tasking and prioritizing daily tasks to provide unparalleled customer service
  • Take-off material from mechanical drawings using OST, understanding the importance of drawing notes/details.
  • Select material and equipment on core products, based on specifications and schedules
  • Price take-offs using manufacturer pricing software/data
  • Write a scope letter/quotation for distribution to customer(s)
  • Assist the Quotation Department with quoting jobs
  • Mentor quote jobs when needed
  • Book a job, set up and manage a job file (manual/electronic) including proper documentation of notes & correspondence
  • Understand freight claims; how to deal with damaged or shorted shipments
  • Process factory invoices/billing to customers
  • Process stock sales
  • Understand credit application process
  • Process credit card transactions/ forward order(s) as needed
  • Build professional relationships with customers & factory personnel; be a liaison for Outside Sales
  • Execute responsibilities with speed, accuracy and efficiency

Benefits:
  • Competitive Salary plus Profit Sharing Yearend Bonus
  • Medical Insurance (effective start date), Health Savings Account (HSA) with Company contributions, Dental, Group Life, Short-term & Long-term Disability Insurance; Voluntary Benefits: Supplemental Life, Accident, Critical Illness, Legal Assistance and Vision Insurance offerings
  • 401(k) Retirement Plan with Company profit sharing match (effective start date)
  • Paid time off: holidays, vacation, sick leave, etc.

About TBCo:

Founded in 1955, Tom Barrow Company is the exclusive sales representative for major manufacturers of HVAC products that are utilized on commercial, institutional and industrial construction projects. We are one of the largest organizations of its kind and a clear leader in our industry. Our corporate office and largest sales group is located in Atlanta, GA with nine additional branches located throughout the Southeast Jacksonville, Orlando, Tampa, Ft Myers, Pensacola, Savannah, Memphis, Nashville and Birmingham.

We base the success of our company, both past and future, on the quality of our services. We strive to meet the highest standards of personal and professional conduct. This core belief affects many parts of our work experiencethe way we meet our customers needs, how we uphold the reputation of our manufacturers and our company, and how we treat each other at work. Integrity is an essential part of all our activities and our 66-year reputation for fair and honest practices is one of our greatest assets.

Why work at TBCo?

It is a place where:
  • Integrity is a cornerstone of how we do business
  • Your unique talents and skills can make a difference
  • You are part of a success-driven team
  • You can realize your professional and personal goals
  • You are treated with respect; where you are valued
  • People join our team and stay

What types of people thrive at TBCo?

People who are:
  • Passionate about serving customers (internal and external)
  • Positive and energetic
  • Dedicated to providing solutions
  • Able to recognize and seize opportunities
  • Success-driven

Learn more at www.tombarrow.com

Qualifications

QUALIFICATIONS
  • Education Bachelors degree in a business-related field.
  • Experience Proven inside sales experience/project coordination experience
  • Other skills
  • Effective organizational skills: current projects may number from thirty to one hundred fifty jobs at different stages of development
  • Technical aptitude and product knowledge: the ability to offer pre-sale and post-sale support
  • Computer skills: Microsoft Windows environment software used for selection, pricing, quoting, submittals, ordering, expediting shipment, billing, communicating with factories and customers
  • Problem Solving skills: ability to creatively address problem issues to point of resolution which might include application, delivery and installation issues
  • Stress management skills: multitasking with constantly changing priorities in an industry with many deadlines; handling a large number of active projects at different stages of completion.
  • Organizational & time management skills; ability to prioritize and re-prioritize as needed
  • Exhibit excellent customer service, i.e., a can do attitude with a timely response with a strong phone presence and a customer-oriented approach
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