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Training and Development Specialist

2 months ago

Bloomington, United States Ultimate Staffing Full time

This financial services company is hiring for a Training and Development HR Specialist to join their team of 4 others If you have 3+ years of experience facilitating training and have a passion for developing employees, this is the job for you


Details:

  • Pay: $75K-$82K depending on experience level with potential for some flexibility (salaried position)
  • Schedule: Monday - Friday, 8:00am - 4:30pm
  • Location: In office for training in Bloomington, MN and then flexible (must live in Minnesota currently)
  • Type: Direct Hire with full benefits


Responsibilities:

  • Training (both in person and virtual) and onboarding collection/call center roles for financial and healthcare companies/clients
  • Training on average 5-10 new employees per training class (training courses go for 2-3 weeks in length)
  • Plans, organizes, and effectively conducts employee trainings to prepare new hires to be successful in their roles
  • Organizes all materials necessary for orientation
  • Uses e-learning modules, group discussions, lectures, simulations, and videos to teach skills necessary for the job
  • Assesses training effectiveness and identifies areas where additional training is needed
  • Schedules rooms, audiovisual equipment, attendees, preparing and distributing training aids such as handouts; and performing other related tasks.


Requirements:

  • 3 - 7 years of experience in a training role is required
  • Bachelor's degree in Training and Development or related field is a plus
  • Previous experience training call center and/or customer service representatives and leadership training would be extremely beneficial
  • Experience with both designing and facilitating training programs
  • Strong facilitation and presentation skills is required
  • Software experience of any of these would be beneficial: Live Vox , Captivate, Snagit, PowerPoint, Articulate
  • Proficiency in Microsoft Office Suite and related program software
  • Proven ability to master the full training cycle
  • Ability to present complex information to a variety of audiences
  • Adequate knowledge of learning management software desired


Benefits: specifics will be provided with detailed job description

  • Medical, dental and vision insurance
  • short and long term disability
  • 401K
  • Flexible Spending Account
  • PTO and paid holidays


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.