Operations Manager

7 days ago

Wilmington, United States Inventia Life Science Full time

Location: Wilmington, Delaware, United States (full-time)


Welcome to Inventia Life Science, a trailblazer in the life sciences sector that is redefining the landscape of disease treatment. Our dynamic team, backed by prestigious venture capital funds, is united in its passion and commitment to deliver groundbreaking innovations.


Our cutting-edge RASTRUM™ technology is a game-changer for 3D cell modelling in the field of drug discovery and medicine, expediting progress in critical areas such as cancer therapy and injury recovery. We take immense pride in our plug-and-play solutions that are already being used by the world’s leading global pharmaceutical companies.


With a global presence that includes our headquarters in Alexandria, Sydney as well as offices in the UK and the United States, our 90-strong and rapidly expanding team champions diversity and cultivates a vibrant culture. We are all deeply committed to Inventia’s mission and are excited about the significant impact RASTRUM™ is already making.


Inventia Life Science is currently experiencing a phase of exhilarating growth and opportunity, fuelled by the market introduction and robust global demand for our RASTRUM™ platform. Be a part of our exciting journey as we continue to make strides in the life sciences sector.


Watch what we do here:



The Role


We are seeking a motivated and detail-oriented Operations Manager to join our growing team in the United States. This role is crucial for ensuring the smooth operation of our US operation by managing our ordering processes, overseeing logistics, and keeping our US facility and lab running smoothly.


Key Responsibilities:

  • Facilities management: Ensure our US lab and office runs smoothly by organising equipment maintenance and calibration, purchasing lab consumables and office supplies as needed, and receiving deliveries.
  • Office Administration: Be the first point of contact for the US team on issues related to HR, IT, EH&S and general administration - work closely with the Sydney Operations team in these areas.
  • Order Management: Oversee our consumables order process, from receipt of order, to the picking and packing process, through to despatch of orders. Process sales orders accurately and promptly. Ensure all orders comply with company policies and customer purchase orders.
  • Logistics Coordination: Coordinate with local logistics teams to schedule shipments, manage delivery timelines, and ensure that products reach customers in a timely and efficient manner.
  • Customer Updates: Proactively update customers on the status of their orders from placement through to delivery. Address any customer inquiries or issues related to their orders.
  • Inventory Management: Monitor inventory levels to ensure product availability for orders, and coordinate with our Global Supply team to ensure our inventory levels are accurate and suitable for our customer needs.
  • Process Improvement: Identify opportunities for process improvement, and assist with implementation of initiatives.



About You


  • Bachelor’s degree or equivalent technical education is preferred.
  • Proven experience in an operations, laboratory management, logistics, or similar role.
  • Excellent communication and interpersonal skills, with an ability to liaise effectively with internal and external customers and cross-functional teams.
  • Detail-oriented with strong organisational and problem-solving skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.



Why you should choose us


We are an energetic, innovative, diverse, and inclusive team who are united by a common mission to change the face of medical research. We value our people above all and will support you in working the way you can be most successful in your role. We care about your career progression, and you will be given ample opportunities to advance within the organisation as you grow and develop your skill set.


Competitive base + equity



Don't let self-doubt or imposter syndrome hold you back. We value your unique skills and perspective. If you're unsure about meeting every requirement, we still encourage you to apply. We're eager to hear from you and explore what we can achieve together.


To all recruitment agencies:

Inventia does not accept agency resumes. Please do not forward resumes to our job adverts or Inventia employees. Inventia is not responsible for any recruitment fees related to unsolicited resumes.

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