Commercial Account Manager

2 weeks ago

Davenport, United States P&K Midwest Full time

Location: Davenport, IA

Type of Employment: Full-time

PLEASE SEND RESUME TO HR@pkmidwest.com


Job Function:

Manage and develop a customer base focused on the Commercial customer segments within a defined sales area. Achieve customer satisfaction by identifying team members when needed to assist in educating, training, supporting, promoting, and selling products offered through the dealership, including but not limited to; agricultural, turf, commercial worksite, AMS, parts, and services to new and existing customers.


Essential Responsibilities:

  • Represents the company during the sale of products and services to a customer base in a defined sales area.
  • Manages and utilizes a customer relationship process that includes; interaction with the customer base, customer profiling and classification, call scheduling, and target marketing.
  • Responsible for all sales activities, from lead generation through close in a defined sales area.
  • Accurately completes paperwork in a timely manner and follows the set procedure for filing the paperwork with the appropriate team members.
  • Maintains and effectively communicates current product knowledge on features and benefits of all equipment and technology potentially saleable to the assigned customer base.
  • Supports customers following the sale, through promotion of supporting products and services which may help optimize the use of the equipment.
  • Create a partnership by working closely with the customer to determine which products and services will meet their current needs and future goals while timely communicating this information to management.
  • Ensures customer satisfaction and manages quality of product and service delivery.
  • Develop and implement a plan that will meet the goals of expanding the customer base within the assigned sales area.
  • Maintains current knowledge of used equipment values and ability to evaluate properly for trading purposes.
  • Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods.
  • Monitors competitive activity, products, and market conditions while timely communicating to management.
  • Participates in conducting effective product events, clinics, and demonstrations.
  • Maintains assigned company assets.


Additional Responsibilities

Other duties as assigned.


Skills & Qualifications:

  • 2 years of experience selling agricultural, lawn and garden, and/or commercial worksite products is preferred.
  • Good understanding of basic farming principles.
  • Familiar with John Deere and competitive products.
  • Knowledge of how to operate products including AMS systems.
  • Ability to effectively communicate, both verbal and written, one-on-one and within a group.
  • Ability to work well with other people.
  • Must be well organized and accurate.
  • Ability to use standard desktop load applications and internet functions.
  • Must have a driving record well enough for insurance purposes.


Education:

  • High School Diploma or equivalent.
  • Bachelor’s degree in agriculture, business or related field preferred.


Physical Requirements:

  • Must have good eye, hand and foot coordination for operating equipment.
  • Must have good eye sight (20/20 or corrected to such).
  • Must have good hearing – well enough for safety purposes.
  • Must be able to sit and/or stand for extended periods.


Working Conditions:

  • Normal office setting with occasional exposure to environments including fluctuations in temperature and humidity, dusty, dirty, wet, etc.
  • Travel is required on a frequent basis.


Hazards:

  • Exhaust fumes from equipment in enclosed areas.
  • Noise levels from equipment can be high.


PLEASE SEND RESUME TO HR@pkmidwest.com

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