Customer Service Representative

19 hours ago


Franklin, United States JobRialto Full time
Job Summary

The Customer Service Representative will engage with customers to provide information, resolve inquiries related to products and services, and address complaints.

This role requires identifying client issues, offering solutions, and following up as needed. Customer service may involve inbound, outbound, or a combination of interactions.

Key Responsibilities
  • Resolve service or billing complaints through activities like merchandise exchanges, refunds, and bill adjustments.
  • Contact customers to respond to inquiries or to communicate claim investigation results and adjustments.
  • Refer unresolved grievances to designated departments for further investigation.
  • Maintain records of customer interactions, including inquiries, complaints, comments, and actions taken.

Required Qualifications
  • Strong verbal and written communication skills with keen attention to detail.
  • Proficiency in customer service and interpersonal skills.
  • Capability to work independently, manage time effectively, and document customer/client information accurately.
  • Experience with computer applications such as Microsoft Word and PowerPoint.

Preferred Qualifications
  • High school diploma or GED.
  • 2-4 years of experience in a customer service-related role.

Education: High SchoolLearn More

  • Franklin, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 12 Months Contract (Possibility of Extension)Location: Franklin, MAPay: $20/hour on w2 basis without benefitsJob Summary:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve...


  • Franklin, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 12 Months Contract (Possibility of Extension)Location: Franklin, MAPay: $20/hour on w2 basis without benefitsJob Summary:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve...


  • franklin, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 12 Months Contract (Possibility of Extension)Location: Franklin, MAPay: $20/hour on w2 basis without benefitsJob Summary:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve...


  • Franklin, United States Russell Tobin Full time

    Job Title: Customer Service Representative Location: Franklin, MA 02038 (ON SITE) Job Pay Rate: $19 – 20.50/hour on W2 Job Type: 12+ Contract role (Possible Temp To Hire) Shift: 1st Shift M-F 7-4pm EST Job Description: The main function of a customer service representative is to interact with customers to provide information in response to inquiries about...


  • Franklin, United States Tandym Group Full time

    A services organization in Wisconsin is looking to fill an immediate need with the addition of a new Customer Service Representative to their staff. Responsibilities: The Customer Service Representative will: Provide pricing and delivery information Perform customer verifications and set up new customer accounts Receive, process and verify accuracy of...


  • franklin, United States Russell Tobin Full time

    Job Title: Customer Service RepresentativeLocation: Franklin, MA 02038 (ON SITE)Job Pay Rate: $19 – 20.50/hour on W2Job Type: 12+ Contract role (Possible Temp To Hire)Shift: 1st Shift M-F 7-4pm ESTJob Description:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about...


  • Franklin, United States Russell Tobin Full time

    Job Title: Customer Service RepresentativeLocation: Franklin, MA 02038 (ON SITE)Job Pay Rate: $19 – 20.50/hour on W2Job Type: 12+ Contract role (Possible Temp To Hire)Shift: 1st Shift M-F 7-4pm ESTJob Description:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about...


  • franklin, United States Russell Tobin Full time

    Job Title: Customer Service RepresentativeLocation: Franklin, MA 02038 (ON SITE)Job Pay Rate: $19 – 20.50/hour on W2Job Type: 12+ Contract role (Possible Temp To Hire)Shift: 1st Shift M-F 7-4pm ESTJob Description:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about...


  • Franklin, United States Russell Tobin Full time

    Job Title: Customer Service RepresentativeLocation: Franklin, MA 02038 (ON SITE)Job Pay Rate: $19 – 20.50/hour on W2Job Type: 12+ Contract role (Possible Temp To Hire)Shift: 1st Shift M-F 7-4pm ESTJob Description:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about...


  • Franklin, United States Custom Fabricating & Supplies (CFS) Full time

    Customer Service Representative - Drive Client Success and Business Growth Join a dynamic team where customer service meets business development! As a Customer Service Representative at Custom Fabricating & Supplies, you'll not only be handling client interactions but also helping drive our business forward by identifying government contract opportunities....


  • Franklin, United States Packaging Corporation of America Full time

    CUSTOMER SERVICE REPRESENTATIVE - FRANKLIN, WI Franklin, WI 53132, USA Req #20913 Tuesday, October 8, 2024 As a Fortune 500 company, Packaging Corporation of America...


  • Franklin, Tennessee, United States The Kroger Company Full time

    Job Overview: We are seeking a Customer Service Representative to join our team at The Kroger Company.Salary: $25,000 - $40,000 per year, depending on experience.Key Responsibilities:Effectively communicate with customers and respond to their questions and requests in a timely manner.Operate equipment according to company guidelines to ensure efficient...


  • Franklin, United States Cleco Full time

    Were committed to being the clean energy leader in Louisiana. By investing in renewables like solar and utilizing carbon capture and sequestration technology to make our air cleaner, were in this for the long haul, because our state and future generations depend on it. Come be a part of our journey at Cleco where we're Energizing Your Tomorrow. ? Role...


  • Franklin, Tennessee, United States Sam's Club Full time

    As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service by assisting members with purchasing decisions and resolving any issues they may encounter. Your duties will also include locating merchandise, promoting Sam's products and services, and assisting members with transactions...


  • Franklin, United States Cleco Full time

    We’re committed to being the clean energy leader in Louisiana. By investing in renewables like solar and utilizing carbon capture and sequestration technology to make our air cleaner, we’re in this for the long haul, because our state and future generations depend on it. Come be a part of our journey at Cleco where we're Energizing Your Tomorrow. ​Role...


  • Franklin, United States IDR Healthcare Full time

    IDR is seeking a Customer Service Representative II to join one of our top clients in Franklin, MA. This role is perfect for individuals who excel in providing exceptional customer service, resolving complaints, and handling inquiries about products and services. If you are looking for an opportunity to join a large organization and work within a...


  • Franklin, Virginia, United States Pizza Hut Full time

    OverviewPizza Hut is a leading restaurant chain that offers a fun and dynamic work environment.SalaryThe estimated salary for this role is $12-$15 per hour, depending on experience and location.Job DescriptionWe are seeking enthusiastic and hardworking Team Members to join our team. As a Customer Service Representative, you will be responsible for:Greeting...


  • Franklin, Ohio, United States Walmart Full time

    At Walmart, we're looking for a Customer Service Representative to support our fuel station operations. This role offers a unique opportunity to work in a fast-paced environment and provide exceptional customer service.About the JobIn this position, you'll be responsible for ensuring compliance with all regulations and maintaining a clean and safe working...


  • Franklin, United States Warren County Water District Full time

    Job Title: Customer Service Representative Position Type: Full time, Hourly Reports to: Customer Service Supervisor Work Schedule: 7:30 AM to 4:30 PM, Monday through Friday with overtime as needed. Revision Date: May 22, 2024 Summary/objective To provide efficient service to customers and applicants for water and sewer service, promptly process applications...


  • Franklin, United States David's Bridal, LLC. Full time

    BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! *Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the...