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Information Technology Support Specialist

2 months ago

Woodstock, United States Polar Nite Full time

Company Description

Polar Nite is a local IT company based in Woodstock, GA, that prioritizes the needs of people. We are committed to fostering growth in our community and empowering both our customers and employees to achieve their goals.


Role Description

This is a contract role for an Information Technology Support Specialist at Polar Nite. As an IT Tier 2 specialist, you will be responsible, on day 1 and with minimal technical training, for being an escalation point for several branches of technical expertise such as:


  1. Firewalls - Expertise across multiple brands such as Unifi, Fortigate, Zyxel, Sonicwall etc.
  2. VPNS and syncing compliantly active directory and entre.
  3. Administration and design of the full suite of the Microsoft 365 infrastructure such as Entre AD, SharePoint, OneDrive, Co-Pilot, Auto-Pilot, Intune, MDM, Defender 1 and 2 etc.
  4. On premise server design, support and backups.
  5. Design and support fully virtualized environments in VMware and Hyper-V, on premise and in the cloud.
  6. Azure Cloud Services
  7. Cross platform Migrations.
  8. Ai Integration


This position will not require all of these knowledge branches but a majority. The role and pay is interview based.



Qualifications - Non Technical

  • Superb conversational and written skills in English
  • Local to Cherokee, Fulton or Cobb counties is preferable but not required. Onsite work will be required thus you must be local.
  • High Emotional Intelligence.
  • Strong problem-solving and communication skills
  • Demonstrated ability to work independently and remotely
  • Bring your amazing energy to the team and help us transform and grow.
  • Must be available during business hours.
  • Send an email to jobs@polarnite.com that tells us about what you love and what your passions are and what you need to improve on? Bonus points for a video. For videos send links not files.