Information Technology Manager

4 weeks ago


Jacksonville, United States Interactive Resources - iR Full time

***Fully Onsite***


Role Overview:

The Technology Manager is responsible for ensuring smooth adoption, integration and effective use of new technologies within an organization. They bridge the gap between technology and users, helping maximize the value of technology investments by improving efficiency and driving innovation.

Key Responsibilities:

  • Develop strategies to implement new technologies, considering user needs and organizational culture.
  • Train and support staff on how to use new tools effectively.
  • Collaborate with IT and vendors to tailor technology solutions.
  • Monitor and improve the success of technology adoption, gathering feedback.
  • Provide ongoing support and troubleshoot issues.
  • Assess organizational needs and recommend technology solutions.
  • Stay updated on new technologies to advise on future adoption.
  • Ensure clear communication between tech teams and non-tech users.
  • Create metrics to measure the impact of technology on productivity and user satisfaction.

Qualifications:

  • Bachelor's degree in IT, Computer Science, Business, or related field preferred.
  • Experience in technology training or change management.
  • Proficient in English for communication and compliance.

Skills:

  • Strong knowledge of technology trends.
  • Excellent communication and ability to explain tech concepts to non-tech users.
  • Project management, multitasking, and problem-solving skills.
  • Understanding of user experience (UX) design.
  • Ability to work independently and handle multiple tasks.
  • Certifications in change or project management are a plus.


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