Education Manager

3 weeks ago

Rosemont, United States Association of Legal Administrators (ALA) Full time

ABOUT ALA: The Association of Legal Administrators (ALA) is the premier professional association connecting leaders and managers within the legal industry. We provide extensive professional development, collaborative peer communities, strategic operational solutions, and business partner connections empowering our members to lead the business of law. Founded in 1971, ALA provides support to professionals involved in the management of law firms, corporate legal departments, and government legal agencies. ALA is a non-profit 501(c)(6) organization. 

 

At ALA, we achieve great things together We are nimble and act with a sense of urgency to exceed member expectations and contribute to their success. Through candid, honest communications, with a quest to understand, we create a collaborative and engaging workplace. We are accountable to each other, encouraging and respecting everyone’s opinion, to successfully achieve the goals of the Association. 

 

ALA Core Values  


  • Work with a Sense of Urgency. We act promptly and efficiently to exceed the expectations of our members and constituents.  
  • Embrace Diversity and Demonstrate Inclusion. We celebrate our diversity as individuals and recognize its power to strengthen the organization through the collaboration of our talents, skills, and experiences.  
  • Act with Integrity. We build trust through open and honest communication based on mutual respect; speak thoughtfully, encourage and value diversity of opinion, be authentic.  
  • Be Accountable. We take ownership for the quality of our individual work, but also take pride in what we deliver as a team. We are committed to personal excellence and self-improvement.  
  • Be Creative. We use our imagination to drive the innovation of new services, products, and processes, while enjoying an atmosphere where we can have fun and still get our work done.  

 


Responsibilities


GENERAL SUMMARY: The Education Manager is responsible for the design, development, support, and execution of high-quality, innovative learning experiences in a variety of learning environments for ALA members and prospective members that support their professional development needs at different stages of their careers. Anchored by ALA’s Certified Legal Manager (CLM®) designation, the Education Manager will ensure that all educational programs provide pathways for legal administrators to grow as professionals. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

 

  • Maintain and build a deep knowledge of trends and best practices in instructional design and applies knowledge towards strengthening ALA’s educational offerings. 

 

  • Regularly evaluates and recommends new and/or enhancements to existing educational programs, instructional formats, and learning environments (e.g., in-person events, webinars, online courses, certification curriculum). Provides quarterly and year-end analytics on the status of ALA’s educational offerings. 

 

  • Develop and grow a Body of Knowledge (BoK) for ALA that informs the design of all educational programs and positions the Association as the go-to educational resource for legal administrators. 

 

  • Serve as the point person for communicating with and guiding learners in understanding the benefits of ALA’s educational offerings. 

 

  • Work closely with the Senior Director and internal teams to develop strategies and plans for promoting educational and professional development offerings throughout the year to reach participation and revenue targets. 

 

  • Create, maintain, update and distribute resources (e.g., videos, toolkits, guides) to aid learners in achieving successful educational outcomes.  

 

  • Collaborate with subject matter experts to determine the appropriate delivery strategies for target audiences. Provide guidance for content creation. 

 

  • Manage the ALA speaker database, the speaker agreement process and program evaluations. Recommend amendments to speaker-related policies to align with association management best practices.  

 

  • Ensure ongoing compliance with all accreditation requirements and guidelines for ALA’s Certified Legal Manager (CLM®) program. 

 

  • Maintain and manage all functions of ALA’s learning management system (LMS) — including, but not limited to, registration, profiles, course content, course setup, reporting and create and maintain documentation of all related processes. Educate staff on the functions of the LMS. 

 

  • As needed, perform onsite responsibilities during conferences and other educational programs.  

 

  • Propose and monitor assigned ALA education-related budgets, conduct periodic tracking and reporting of revenues and expenses. 

 

  • Manage and maintain online, webinar, web-based course and eLearning website pages.   

 

  • Serves as staff liaison to committees/project teams. 

 

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

 

Knowledge and application of instructional design and project management skills. 

 

  • Excellent communication skills, both oral and written. Ability to communicate effectively with committees, instructors, members, business partners and staff.  

 

  • Well-organized and self-directed, with the ability to juggle multiple projects simultaneously and meet tight deadlines.    

 

  • Strong leadership skills to coordinate efforts of instructors, volunteers and staff, and the ability to function in a team and service-oriented environment.  

 

  • Ability to prepare, monitor and analyze budgets.  

 

  • Develop computer and technology skills, including Microsoft Office Suite, Zoom and association databases such as iMIS.  

 

  • Maximize growth opportunities and operate with a strategic mindset at all times.  

 

EDUCATION AND/OR TRAINING: 

 

  • Bachelor’s degree from an accredited University. 

 

  • Background in adult learning principles, instructional systems design and instructional product development as normally acquired through a bachelor’s degree in adult education, instructional design, instructional technology or related field. Formal instructional systems design training required.  


  • Demonstrated 3+ years of experience developing and implementing education-related programs strategies. 


  • Learning Management System (LMS) experience. 


  • Experience with Articulate Storyline and/or other eLearning design application platforms preferred. 

 

 

SUPERVISORY RESPONSIBILITIES: 

 

N/A 

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