Ceded Reinsurance IT Delivery Manager

1 month ago

Rocky Hill, United States Aspen Insurance Group Full time

IT Delivery Manager

Rocky Hill, CT

Contract - 13 weeks



The Role

Primary focus is taking accountability for the specification of technical requirements for the IT components of an enhancement or strategic initiatives implementation. The specifications are to be used by developers and testers in an end-to-end delivery across Data, IT and downstream technologies.

Key Accountabilities

• Work with Business Stakeholders, EPMO Project Managers, Delivery Managers, Architects and Application Development/Test teams to provide relevant inputs from initiation through to implementation and into BAU in order to support the successful delivery of project outcomes.

• Produce deliverables in accordance with Aspen’s ‘best practice’ quality procedures, in order to ensure consistency and quality across the Business Technology & Delivery function

• Adhere to Aspen’s delivery methodology to ensure outputs are delivered within the defined frameworks and are compliant with IT governance procedures

• Proactively manage workloads and any competing priorities, taking appropriate action where necessary, in order to address potential issues that could impact delivery

• Comply with external and internal regulatory and statutory policies, procedures and regulations to ensure Aspen meets regulatory obligations

• Be comfortable with driving and challenging business stakeholders on requirements, in order to identify true underlying needs

• Serve as the conduit / liaison between business (internal and external customers) and IT, and any applicable support teams, including third parties, to support collaboration and ensure good communication between parties, for example, within Agile work-streams, it may be necessary to take on the role of (proxy) Product Owner, to act as the bridge between the business SMEs and development teams.

• Communicate effectively with users and IT suppliers & take ownership of issues, including application support requests, in order to resolve and address queries and help to improve the end user experience

• Collaborate with architects, developers and subject matter experts in order to follow the technical vision and understand trade-offs between usability and performance needs

• Manage stakeholder expectations through relevant and regular communication to provide our stakeholders with visibility on progress and transparency around any challenges or issues

• Elicit, document and prioritise business & technical requirements, and technical specifications (where required), through engagement with relevant business stakeholders and the appropriate application of commonly-used techniques, to a high level of quality, in order to ensure clarity over the vision and scope of a piece of work

• Capture and document business processes (‘as-is’ & ‘to-be’), so as to ensure clear understanding of impacted areas of the business and the desired 'end-state'.

Skills & Experience

• 5 years+ experience in the insurance industry.

• Ceded Reinsurance experience

• 3 - 5 years’ + business analysis experience with a proven record of successful delivery throughout the full project lifecycle from inception to post-implementation and BAU

• Experience of working in a multi- vendor environment, with third party providers and distributed teams in different locations across the globe

• Experience of working with or in an Insurance, Reinsurance or Finance function beneficial

• Excellent knowledge and understanding of business analysis principles, tools, techniques and methodologies

• Professional accreditation in BCS/ISEB, or equivalent in Business Analysis desirable

• CII qualifications desirable

• Bachelor's Degree in MIS/Computer Science or Business or equivalent education/work experience

• Familiarity with different project / programme management methodologies and ways of working, e.g., Waterfall / Agile

• Familiarity with different flavours of Agile, e.g., Scrum, Kanban, and with popular tools used within Agile, e.g., TFS, Azure DevOps.

• Ability to work effectively at all management levels.

• Strong influencing and facilitation skills.

• Good analytical and problem-solving skills.

• Ability to work in a fast moving environment with rapidly evolving targets.

• Strong customer focus.

• A high proficiency in working through complex business challenges and determining the root cause of problems

At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.

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