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Manager, Global Enterprise and Employee Communications

2 months ago

Chicago, United States McDonald's Full time

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description

We’re looking for a Manager, Global Enterprise & Employee Communications to support the development and execution of communications strategies that advance enterprise storytelling priorities and inspire the McDonald’s System to action. This will be a critical role reporting to the Director, Global Enterprise & Employee Communications.

Responsibilities:

  • Enterprise Narrative: Support the advancement of the enterprise transformation narrative. The narrative serves as a north star for enterprise storytelling and a resource for leaders across the organization.
  • Ongoing Enterprise Storytelling: Partner with cross-functional teams to execute a three-year strategy that advances the enterprise narrative with System audiences (suppliers, franchisees and employees).
  • Cultivate trusted partnerships with business leaders and their teams, while advising on communications strategies and driving alignment and action against short and long-term priorities.
  • Identify, train and deploy leadership, SME and local market voices across System channels to advance the narrative.
  • Milestone Announcements: Develop integrated communications strategies and creation of materials for enterprise communications milestone announcements, including communications plans, leader messages, talking points and Q&A.

Leadership Communications

  • CEO & Chairman: Support development of the strategic positioning of the Chairman & CEO voice to advance the enterprise narrative internally and externally. As part of this, support development of content for System facing and external engagements (e.g. Annual report letter, earnings scripts, Annual General Meeting remarks).
  • Enterprise Leadership (ELG): Support efforts to communicate our near-term and long-term growth drivers to enterprise leadership.



Qualifications

  • BA/BS degree required
  • Prior corporate communications experience – both in strategy development and in execution
  • Outstanding writing and editing skills, with an eye to messaging for a range of internal and external communication channels and audience types
  • Excellent verbal communications skills
  • Experience advising and working with senior executives
  • Experience supporting financial communication needs such as earnings
  • Ability to navigate, orchestrate, and work through complex issues with a strategic, tactical, and fresh perspective
  • Proven ability to adapt quickly to a fast-paced environment and support multiple high priority work streams and at times, with ambiguous undefined circumstances
  • Self-starter with strong sense of initiative and focused on results
  • Effective collaborator who will work cross functionally across teams and geographies/ time-zones.

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.