Senior Information Technology Administrator

3 months ago


Plain Dealing, United States The Teal-Jones Group Full time

Job Description

Do you thrive in a dynamic and challenging environment with opportunities for continuous growth and development?


When you join the Teal-Jones Group, you are joining a leader in the industry. The entrepreneurial spirit embedded throughout The Teal-Jones Group of companies started more than 70 years ago. We have built our success and continue to grow.


We provide a dynamic environment with competitive compensation. We encourage innovation and growth in a fast-paced environment.


POSITION OVERVIEW:

This role is intended for a dynamic individual excited about the opportunity to use technology to help drive customer success while building a successful business with a collaborative and customer-centric culture.


Primary Duties

  • Deliver IT support, project planning, and technical delivery services to a broad range of departments and end users
  • Assist with and take the lead projects from initial assessment, through planning, design, and implementation
  • Install, configure troubleshoot, support, and optimize Microsoft Windows Server environments
  • Implement virtualization solutions leveraging VMware and Hyper-V including the deployment and maintenance of server, storage, and backup solutions
  • Deploy and manage technology solutions to implement disaster recovery
  • Deploy and manage technology solutions built on Microsoft Azure cloud services
  • Implement, deploy, and maintain office productivity and security solutions using Microsoft 365
  • Working knowledge of Microsoft Intune and Microsoft Endpoint Manager (SCCM)
  • Working knowledge of Defender for Endpoint
  • Experience working with and deploying Microsoft OneDrive, Teams, and SharePoint
  • Deploy, manage, and maintain network and network security solutions from various vendors
  • Meraki experience is an asset (switches and access points)
  • Knowledge of Point-to-Point wireless technologies
  • Knowledge of telephony
  • Provide technical support and escalation response to both end-users and IT staff
  • Troubleshoot issues that may arise for clients with hardware, software, or configuration problems
  • Create accurate and effective documentation and develop standards
  • Knowledge of IT auditing and inventory management process
  • Knowledge of licensing
  • Provide leadership and assistance to colleagues and future employees to foster a collaborative work environment and culture
  • Work with leadership team to identify appropriate vendors for partnership and foster strong relationships with those vendors
  • Assist with the development of proposals and pre-sales exercises including the presentation of technologies and solution proposals to clients and prospective clients
  • Develop, define, or improve solution offerings for customers using new and emerging technologies
  • Develop strong and lasting customer relationships with key staff
  • Pass certification exams and complete training as appropriate to demonstrate skillset and to foster strong vendor relationships
  • Participate in trade shows and other business development exercises
  • Other duties as required by the Employer, such as the completion of expense reports and timesheets
  • Travel is expected to our US sawmill locations (up to 30%)


QUALIFICATIONS:

  • Strong interpersonal skills, communication skills
  • Ability to build and maintain strong relationships and act as a facilitator
  • A flexible team player with a proven ability to work successfully in a matrix reporting environment
  • Strong drive to stay current and cutting edge in an ever-changing IT environment
  • Post-secondary education in Computer Sciences along with a minimum of 5 years of IT generalist experience or equivalent
  • Experience working in an industrial environment


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