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Payment Posting Representative

3 months ago

Chattanooga, United States Insight Global Full time

Responsibilities

  • Conducts appropriate reviews using critical thinking skills to understand how to transfer payments
  • Reviews and posts payments and write-off/adjustments from insurance and patients
  • Identifies and researches unusual, complex or escalated issues
  • Documents all activities and findings in accordance with established policies and procedures
  • Maintains current knowledge of internal, industry, and government regulations as applicable to assigned function
  • Establishes and maintains professional and effective relationships with peers and other stakeholders


Minimum Qualifications:

  • High School Diploma or GED equivalent
  • Knowledge of general concepts and practices that relate to the healthcare field, debits and credits, clinic operations, regulatory/reporting requirements, operation and application of automated systems, and government/commercial insurance reimbursement terms
  • Excellent customer service, attention to detail, critical thinking, and the ability to maintain confidentiality of medical records, troubleshooting
  • Ability to understand and apply detailed billing requirements and cash posting processes and effectively prioritize


Preferred Qualifications:

  • One to three years of revenue cycle or related work experience that demonstrates attainment of the requisite job knowledge and abilities
  • Graduation from a post-high school program in medical billing or other business-related field