Network Project Manager/Coordinator

2 weeks ago

Enon, United States 7-Eleven Full time

Job Description:

Serves as an intermediary between Network and all internal clients; governs key infrastructure vendors; focuses on projects and initiatives that require Network involvement and works with Network Management to ensure cross-functional resources’ priorities are aligned; obtains requirements from IT and business clients for infrastructure related projects; manages project timelines, budgets and resource allocations


Responsibilities:

• Manages relationships between Network and all internal and external customers

• Works with Management to review prioritization of IT projects and determines what employees’ areas of focus should be from a prioritization perspective

• Develops detailed technical road maps for major infrastructure initiatives

• Maintains continuity of network operations by documenting and communicating actions, challenges and opportunities as needed

• Assists with scheduled periodic maintenance for operating system (OS) updates, software updates, configuration changes and maintenance renewals

• Keeps abreast of upcoming infrastructure-driven initiatives such as hardware refreshes or software upgrades, and ensures that resources and funding is allocated accordingly

• Helps manage ongoing network issues and ensures the right parties, both internal and external are involved in issue resolution

• Keeps abreast of technology, customer needs and industry related trends, and helps form a strategy to meet the changing needs of the Company’s client base

• Assists in asset management; maintains inventory and warranty information, maintenance records, software and hardware registrations and documentation

• Provides status updates to peers and Management

• Assists Management with budget forecasting based on planned initiatives

• Coordinates and aids with Network initiatives; interprets Network strategies into actionable project plans

• Aids in generating contracts; ensures vendor partners comply with contractual terms and service level agreements (SLAs)

• Completes other duties, including special projects, as assigned by Management

Requirements:

• Bachelor’s degree in computer science, MIS, related field, or 5 years of experience in IT

• 5+ years of related IT experience

• Previous project management experience preferred

• Previous experience with handling and resolving multiple high-complexity issues


Skill Requirements:

• Demonstrated expertise with Word, Excel, and other MS Office suite applications

• Excellent communication, organizational, time management and interpersonal skills as well as the ability to research and resolve issues

• Ability to handle diverse situations, multiple initiatives and rapidly changing priorities

• Ability to present information, both verbally and in writing, in a clear and concise manner

• Ability to track multiple efforts concurrently

• Ability to work with little to no supervision

• Positive and professional attitude

• Good understanding of intra-department functions and operations

• Ability to perform repeated bending, standing and reaching

• Ability to occasionally lift up to 50 pounds

Additional Requirements:

• Availability to work outside of scheduled hours.

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