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Product Manager
2 months ago
Job Requirements:
- Bachelor’s degree in engineering, Life Sciences, Business, Marketing, or related fields (would love to see those with a RN)
- 2-5 years of experience in product management or a similar role, preferably in the medical device or pharma (ideally cardiology)
- Local to Southern California and available to work onsite 5 days week.
- Comfortable with a flexible working schedule due to the 10-hour time difference between CA and Israel (this could mean early mornings or late evenings)
- Exceptional communication skills, able to clearly articulate product vision and user requirements to both technical and non-technical stakeholders.
- Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
- Comfortable with international projects and collaboration with global teams. Will partner regularly with teams and colleagues globally and especially in Israel and Japan.
- Proficient understanding of UX/UI design principles and their application.
- Effective at working across diverse teams and influencing without direct authority.
- The position requires 25-30% of travel (mostly US with 1-2 trips to EU & Japan)
Job Responsibilities:
- Voice of Customer (VoC): Develop and execute qualitative VoC strategies to capture and analyze customer insights from various sources, including usability testing, surveys, interviews, focus groups, customer feedback channels, conferences and other special customer events. Conduct the collection and analysis of market and customer insights from global customers and physicians to inform product features, enhancements, and prioritization.
- Customer Visits: engage with customers in regular on-site visits to healthcare facilities to gather firsthand feedback and insights.
- Market Research: Conduct comprehensive market research to identify trends, opportunities, and competitive landscape in the coronary physiology market.
- Internal Analytics: Analyze usage data and service reports from deployed systems to gain insights into customer needs and product performance.
- Internal Stakeholder Feedback: Establish and manage feedback loops with internal stakeholders including Sales, Marketing, and Medical & Clinical Affairs to gather continuous input on product performance and user experience.
- Product Planning: Collaborate with cross-functional teams, including R&D, regulatory, marketing, and sales, to integrate customer and market insights into the product planning process.
- Stakeholder Communication: Act as a liaison between customers and internal teams to ensure alignment of product development with market needs.
Desired Skills:
- Experience working with the EU & Japan
- Analytical thinker with a strategic mindset, skilled in market analysis and identifying customer needs.
- Proven leadership abilities, promoting innovation and teamwork to achieve product goals.
- Organized and adept at managing multiple priorities and deadlines in a fast-paced environment.
- Committed to continuous improvement and staying informed about industry trends and technological advancements.