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Human Resources Generalist

2 months ago

Detroit, United States GalaxE.Solutions Full time

Role: HR Generalist

Location: Detroit, MI

What You Will Do:

  • Provides exemplary customer service to our team members and delivers warm, knowledgeable HR support; acts as a company ambassador during internal events, as applicable
  • Acts as a leader for the organization, exhibiting our core values: Deliver Excellence; Build Trust; Be a People Person; Create Value; Innovate; Own It
  • Maintains the highest level of confidentiality and discretion
  • Identifies training needs and partners with the appropriate parties within the organization to address
  • Creates unique training content and revises present training programs, as applicable
  • Oversees the quality of delivered training and provides best practice suggestions
  • Provides subject matter expertise regarding GalaxE’s learning management system (LMS)
  • Supports and maintains all corporate policies, procedures, quality, and confidentiality standards as outlined in the GalaxE Group Employee Guide
  • Provides HR policy guidance and interpretation for domestic operations; advises HR Manager on and supports policy creation
  • Supports the full life cycle of employment, including onboarding and exit processes
  • Provides tactical consultation and guidance to management (coaching, counseling, development, disciplinary actions)
  • Maintains employee-related databases and prepares reports for management
  • Organizes, completes, and presents projects as assigned
  • Partners with our onshore and offshore teams, as applicable
  • Promotes professionalism, and a collaborative, learning environment within the team; works closely with other HR team members to provide 360 support
  • Innovates best practices in people programs and implements an array of HR-centric programs
  • Works closely with management and employees to improve communications, enhance working relationships, build morale, and increase productivity and retention
  • Analyzes trends and metrics in employment practices to develop solutions
  • Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations
  • Maintains records, reports, and logs to ensure compliance
  • Uses available tools, including MS Outlook/Word/Excel; UltiPro; other software, etc.
  • Understands GalaxE policies and processes; own HR processes and obtain required approvals, as applicable
  • Keeps manager informed about progress, news, and delays
  • Exhibits a “no task too small” attitude and is a team player
  • Other duties, as assigned

Skills and Experience You Will Need:

  • Strong HR project management skills
  • Understanding of learning and development best practices
  • Ability to create and deliver unique training content to a group
  • Working knowledge of multiple human resource disciplines including wage and hour regulations, compensation practices, organizational design, diversity, performance management, federal and state employment laws
  • Thorough understanding of applicable laws, guidelines and policies
  • Excellent customer skills with strong communication (written and verbal), presentation, and organizational skills complete with the ability to effectively and reasonably interact with diverse, inter-disciplinary, cross-functional teams
  • Effective leadership and interpersonal skills with an ability to develop productive working relationships with others.
  • Ability to develop strong professional relationships with all of the organization
  • Must be detail oriented and possess the ability to use critical thinking skills to effectively resolve issues
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to multitask, effectively present information, and respond to questions in a timely manner
  • Strong conflict management and negotiation skills
  • Excellent consultative skills, including client management and business literacy
  • Proficiency with Microsoft Office Suite with advanced Excel skills, Internet and email applications.
  • Ability to work independently and in a team environment.
  • Ability to maintain confidentiality.
  • The ability to handle reasonably necessary stress
  • The ability to read, concentrate and learn
  • Physical requirements include: sitting, standing, and computer work for long periods of time
  • The ability to travel required, including possible overnight.

Desired:

  • Knowledge of the IT services industry a plus
  • Familiarity with HRIS, UltiPro preferred, and LMS systems
  • HR certification is a plus

Educational Requirements:

  • Bachelor's degree with 2+ years of Human Resources and/or learning and development experience, or
  • Master’s degree with 1 year of general HR and/or learning and development experience.

Who We Are:

Celebrating 30 years of excellence, GalaxE has pioneered the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world.

We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership in the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop and use cutting-edge technologies to transform the way we deliver creative business solutions.

Sound like you? Join us, and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let’s build something, together. #WeAreGalaxE, #CoolAutomation

Equal Opportunity Employer/Veterans/Disabled

For more information, please visit