Scheduling Assistant
1 day ago
Position: Scheduling Assistant
Location: Lancaster, PA 17601
Duration: 12+ months contract
100% onsite role
Pay: $25-$27.50/hr on W2
Job Description:
Serve as central point of contact for all incoming customer calls/emails
Address customer questions/concerns as much as possible
Delegate to appropriate individual/group if unable to address
Log customer calls and report out weekly
Assist schedulers with proactive customer contacts throughout job scheduling process
Provide clear guidance for customers on pre-job requirements (ex. Inspection due dates, physical work to be complete before work is executed, setting up new meter account, etc.)
Schedule customer appointments, issue reminders/confirmations
Maintain log of all communications to report out weekly
Provide other scheduler assistance as needed
Assist in creating work packets
Assist in processing bundled job cards
Remove job holds once verified
Create IVR appointments
Assist in WO close out
Schedule temp disconnects
Investigate property damage claims and schedule work if Client liability is determined
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Scheduling Assistant
2 days ago
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Scheduling Assistant
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Healthcare Assistant and Scheduler
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Lancaster, United States Home Instead Full timeLooking for a job that doesn't feel so much like a job? Come for the incredible experience of connecting with our clients in our family-like company and stay for the huge perks! Our CAREGiver position is a position for people who would like to work flexible hours! We're looking for people to serve seniors in their homes throughout Lancaster County on...
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