General Manager

4 weeks ago


Des Moines, United States Transformation Hospitality Solutions Full time

Transformation Hospitality Solutions (THS), a hospitality consulting company provides task force, task force to direct hire and direct hire services. THS has delivered over 13,000 projects, supplying talent to 400 hotels, servicing 412 cities across 44 states. THS has worked with 78 different hotel management companies including 60 different brands and 75 independent/lifestyle properties. Our corporate staff are dedicated to the principles of integrity, excellence, and partnership and are always laser focused on service.


Position Overview:


Our client has a new direct hire opportunity for a General Manager.


ESSENTIAL JOB FUNCTIONS:

1. Perform administrative duties including: reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue etc. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners.

2. Interview, hire supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team.

3. Recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations.

4. Participate in community affairs and maintain positive public image for the hotel. Meet with potential and current clients and promote hotel.

5. Communicate both verbally and in writing to provide clear direction to staff.

6. Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers.

7. Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.

8. Flexibility to work various HOH shifts as needed.

9. Appropriately handle associate issues in conjunction with Human Resources following policies.


Required Skills/Abilities:

  • Minimum of 2 years' experience as a hotel General Manager, Assistant General Manager or Operations Director required.
  • Marriott Brand experience highly desired.
  • Lightspeed knowledge is highly desired.
  • Working knowledge of financial/accounting procedures is required.
  • Ability to read, write and speak the English language fluently.


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