QA Director

QA Director

Los Angeles, CA (Remote)

6-Month Contract

Job ID 24-09156

Solugenix is assisting a client, a prestigious health insurance company, in their search for a QA Director. This is a 6-month contract opportunity based out of Los Angeles, CA (Remote).

The Director, Information Technology (I.T) Quality Assurance (Q.A) is responsible for defining and promoting a quality mindset across IT which includes responsibilities such as planning, developing, and directing quality assurance policies, programs, and initiatives. Evaluate and monitor tools, methodologies, and automation to ensure effective testing and identification of defects. Directs process and product testing to ensure technical releases comply with established quality standards. In addition to leading the quality control and assurance of functional and non-functional testers, has responsibility for the Environment Management team, Test Data Management team, and Test Architects.

The Director of Information Technology Quality Assurance develops strategic plans for assigned areas of responsibility and collaborates with senior Information technology (IT) management to ensure strategies align with IT's overall strategic goals, policies, and procedures. In the broader IT strategy development process, provides input for decisions that affect the functional area of responsibility. This position will be a change agent in our transformation to building, inspiring, and guiding quality engineering teams to deliver best-in-class test automation frameworks. This position is responsible for directing all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.

Qualifications Required:

• Bachelor's degree in business or information technology.
• Instead of a degree, equivalent education and/or experience may be considered.
• At least 7 years of Software Quality Assurance experience in Automation Testing and Manual Testing with the demonstrated ability in the creation of quality standards, tools, and methodologies.
• At least 5 years of experience managing a quality assurance team and in building, growing and mentoring QA associates.
• Experience planning and executing end-to-end testing of integrated systems including validation of the integration layer.
• Experience with API testing to ensure functionality, reliability, performance, and security.
• Experience working with SDLC and Agile/Scrum methodologies.
• Expertise in performing different types of Testing: Integration, Regression, Backend, System, End-to-End, User Acceptance Testing, Performance testing
• Experience of DevOps in CI/CD and setting up of test environments.

Qualification Preferred:

Master's degree in information technology or Related Field.

Skills Required:

• Robust analytical skills for both existing processes and identifying areas of opportunity.
• Excellent decision-making, problem-solving, team, and time management skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Knowledge and demonstrated ability in static code analysis, identifying tech debt, and catching bugs.
• Ability to influence teams and team members that are not reporting to you.
• Must have strong verbal and written communication and presentation skills and will include work across multiple teams.

Responsibilities:

• Performs a key role within the Engineering organization as a thought leader and champion of best practices in the quality area.
• Manages and promotes good working relationships across cross-functional teams. Collaborates with the team to ensure delivery of high-quality features.
• Develops, implements, enforces, and improves upon quality standards, tools, and methods to ensure quality across new and existing products and services are maintained.
• Develops goals, objectives, and action plans for assigned staff which includes full management responsibility for the hiring, performance reviews, salary reviews, and disciplinary matters for direct reporting employees.
• Engages in the Agile Methodology ceremonies/sprints to inform appropriate data quality and testing considerations as part of acceptance criteria.
• Design, roll-out, and drive adoption of global quality assurance and test automation practices. Evaluate and cross-trains on integration of technical systems and end-to-end data flows to ensure appropriate level of testing.
• Responsible for managing the global test environments by partnering closely with the DevOps/platform engineering team in integrating QA automation into the CI/CD pipelines and test automation.
• Prepares briefings, reports, consultation documents, and presentations that clearly articulate the client's regulatory position and policy. Develop regulatory positions and policies based on research and evidence.
• Ensures root cause analysis and feedback of findings to identify underlying processes and reporting issues within IT quality processes and solutions. Based on quantitative insights developed per above, lead the development of recommended remediation actions or initiatives to drive improvements in technology quality performance levels.
• Works with cross-department leadership to deliver high-quality products and services on schedule.
• Perform other duties as assigned.

Licenses/Certifications Preferred:

International Software Testing Qualifications Board (ISTQB) Certification.

Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $110/hour to $110/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience.

Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

About the Client

Our client is one of the world's leading health insurance company based out of Los Angeles, CA.

About Solugenix

Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.

For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.