Current jobs related to Tier 3 Help Desk Specialist - Silver Spring - Stem IT

  • Help Desk Specialist

    2 weeks ago

    Silver Spring, United States Job Details Full time

    Job DescriptionJob DescriptionHelp Desk Specialist Systems Integration & Development (SID) is an award-winning IT solutions provider headquartered in Rockville, MD and is seeking a Help Desk Specialist. This is a full-time position based in the Silver Spring, MD area. Roles and Responsibilities:Windows Server 2019 supportHands on experience troubleshooting...

  • Help Desk Specialist

    4 weeks ago

    Silver Spring, United States Abacus Technology Corporation Full time

    OverviewAbacus Technology is seeking a Help Desk Specialist to provide phone and in-person technical support for end users in an enterprise level environment. This is a full-time position at the National Oceanic and Atmospheric Association (NOAA).ResponsibilitiesTrack, log, run diagnostics, perform analysis, resolve, and respond to user requests for...

  • Advanced Technical Support Specialist

    1 week ago

    Silver Spring, Maryland, United States Stem IT Full time

    Stem IT is a pioneering organization in the realm of social media marketing and search engine optimization, revolutionizing the way businesses operate. Their innovative Search Engine Marketing strategies empower companies to enhance their product sales effectively. They are currently seeking experienced Tier 3 Help Desk Specialists with a minimum of 4 years...

  • Tier 2 NOC Technician

    2 weeks ago

    Silver Spring, United States DataBridge Sites Full time

    Position Overview: DataBridge Sites is looking for a Tier 2 NOC Technician with excellent troubleshooting skills to join an established Operations and Support team supporting our Colocation and Managed Cloud products. Our mission is to provide 24x7x365 operational and administrative support to our customers and to manage all incoming and outgoing support...

  • Help Desk Technician

    3 weeks ago

    Spring, United States LGI Homes Full time

    LGI Homes is seeking a Help Desk Technician at our Corporate Headquarters in The Woodlands, Texas. As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking dynamic IT professionals who are passionate about technology and eager to dive in to the LGI Homes...

  • Help Desk Technician

    4 weeks ago

    Spring, United States LGI Homes Full time

    LGI Homes is seeking a Help Desk Technician at our Corporate Headquarters in The Woodlands, Texas. As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking dynamic IT professionals who are passionate about technology and eager to dive in to the LGI Homes...

  • Help Desk Technician

    3 weeks ago

    Spring, United States LGI Homes Full time

    Job DescriptionJob DescriptionLGI Homes is seeking a Help Desk Technician at our Corporate Headquarters in The Woodlands, Texas. As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking dynamic IT professionals who are passionate about technology and eager to...

  • IT Service Desk Help DeskKnowledge Base Manager

    3 days ago

    Silver Spring, United States Visvero, Inc. Full time

    RequirementsEight (8) years of progressive experience demonstrating the required proficiency.Functional Responsibility: Supervises and coordinates activities of IT Service Desk SpecialistsCoordinators or Technicians. Identifies troubleshoots or resolves information systems problems tominimize down time of applications and personnel. Assist computer users...

  • Advanced Technical Support Specialist

    1 week ago

    Silver Spring, Maryland, United States Stem IT Full time

    A leading technology solutions provider is transforming the landscape of digital services. Their innovative approach to IT support enables organizations to enhance operational efficiency. They are seeking Advanced Technical Support Specialists with a minimum of 4 years of experience to contribute to their mission.This hybrid role involves collaborating with...

  • IT Service Desk Manager

    2 days ago

    Silver Spring, Maryland, United States Visvero, Inc. Full time

    Job SummaryWe are seeking a highly skilled IT Service Desk Manager to join our team at Visvero, Inc. The successful candidate will be responsible for supervising and coordinating activities of IT Service Desk Specialists, Coordinators or Technicians.Key ResponsibilitiesSupervise and coordinate activities of IT Service Desk Specialists, Coordinators or...

  • IT Support Specialist

    1 week ago

    Spring Hill, Tennessee, United States City of Spring Hill Full time

    Job OverviewPosition Summary:The IT Support Specialist is responsible for providing comprehensive IT assistance across various departments within the city. This role involves delivering both in-person and remote support for a range of IT-related functions. Key responsibilities include Tier 1 Help Desk Support, managing third-party software assistance,...

  • IT Support Specialist

    2 weeks ago

    Spring Hill, Tennessee, United States City of Spring Hill Full time

    Job OverviewPosition Summary:The IT Support Specialist is responsible for providing comprehensive IT assistance across various departments, offering both in-person and remote support for a range of technology-related functions. This role encompasses Tier 1 Help Desk Support, overseeing third-party software assistance, performing software maintenance and...

  • IT Support Specialist

    1 week ago

    Spring Hill, Tennessee, United States City of Spring Hill Full time

    Job OverviewPosition Summary:The IT Support Specialist is responsible for providing comprehensive IT assistance across various departments, ensuring effective in-person and remote support for a range of IT functions. This role encompasses Tier 1 Help Desk Support, overseeing third-party software assistance, performing software maintenance and...

  • Technical Support Specialist

    2 weeks ago

    Silver Spring, Maryland, United States Worldwide TechServices Full time

    Company Overview:Worldwide TechServices is a premier provider of technology solutions and services, catering to a diverse clientele that includes top-tier technology firms, outsourcing companies, and various businesses across the globe.Position Summary:The Technical Support Specialist is a vital role within our organization, focusing on the maintenance and...

  • Information/Network Technology Specialist

    1 month ago

    Spring Hill, United States City of Spring Hill Full time

    Job DescriptionJob DescriptionDescription:Position Summary:The IT Specialist provides general IT assistance across all city departments, delivering in-person and phone support for various IT-related functions. This position is responsible for Tier 1 Help Desk Support, managing third-party software support, conducting software maintenance and troubleshooting,...

  • Prior Authorization Specialist

    4 weeks ago

    Silver Spring, United States Specialist Office Full time

    Job DescriptionJob DescriptionMedical Receptionist Lead -Pre Authorizations Specialty PracticeSilver Spring MDMUST:5+years of medical office experience in a specialty practiceStrong insurance experience working with various insurance companiesObtaining pre-authorizationsVerifying insuranceScheduling appointmentsChecking patients in and outExperience working...

  • Technical Support Specialist

    3 days ago

    Silver Spring, Maryland, United States Job Details Full time

    Job Details**Job Title:** Technical Support Specialist**Job Type:** Full-time**Location:** Silver Spring, MD area**About Us:SID is an award-winning IT solutions provider headquartered in Rockville, MD. We are seeking a Technical Support Specialist to join our team.Responsibilities:Provide technical support for Windows Server 2019 and Windows 10...

  • Service Desk Program Manager/Helpdesk Program Manager

    2 weeks ago

    Silver Spring, United States 3M Consultancy Full time

    Job DescriptionJob DescriptionJob Title: Service Desk Program ManagerLocation: Silver Spring, MD(Possibility for remote opportunity available)Duration: Full-time.The Position: This role serves as the contract manager and is responsible for the overall contract performance. The Program Manager coordinates the work activity of management and technical...

  • Staff Duty Reception Desk Administrator

    3 days ago

    Silver Spring, Maryland, United States North South Consulting Group Full time

    Job DescriptionWe are seeking a dedicated and detail-oriented Administrative Support Specialist to manage front desk operations and ensure smooth and secure daily functioning at our facility. This critical role involves direct interaction with internal staff, visitors, and vendors, along with handling a variety of administrative and security tasks.Key...

  • Help Desk II

    17 hours ago

    Spring, United States Ledgent Technology Full time

    Key Responsibilities:Deliver general workstation support. Provide customer specific application support. Troubleshoot basic network connectivity and devices/user connectivity.Administer incident response system reboots.Perform basic OS support.Utilize basic Azure support skills.Provide first level triage virtual server support to reestablish...

Tier 3 Help Desk Specialist

4 weeks ago

Silver Spring, United States Stem IT Full time

A social media marketing and SEO organization is changing the way companies do business. Their streamlined Search Engine Marketing approach helps businesses optimize product sales. They are looking for Tier 3 Help Desk Specialists with at least 4 years of experience to join their team.


This is a hybrid position, where you will join a team of Desktop and IT Engineers to provide internal and user support. You will be vetting and testing new technology, installing and configuring software applications, reporting and remediating security concerns, and much more. There is a lot of room for growth within this team - as seen by their recognition in the Inc. 5000 as one of the fastest growing companies.



Required Skills/Experience


  • Bachelor’s Degree or equivalent
  • Prior experience in a Tier 3 Support position
  • Windows Desktop Operating System experience
  • Proficient in supporting desktop, laptop and mobile hardware IT support
  • Networking experience including DHCP and DNS
  • Ability to research and resolve complex problems
  • Analyze trends in issue reporting
  • Provide high-level technical assistance to the service desk team



Perks And Benefits


  • Medical, dental and vision insurance
  • Company matched 401K plan
  • Flexible PTO + Sick Leave
  • Paid Parental Leave
  • Company-paid Life Insurance
  • Long-term/short-term disability insurance
  • Pet Insurance
  • Optional Healthcare/Dependent Care FSA Account
  • & more