Administrative Assistant

2 days ago

Greenwood, United States Ruoff Mortgage Company Inc Full time
Position Summary

Provides administrative support to managers and staff in a branch environment. Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization.
Essential Responsibilities
  • Greets guests in a professional, friendly, hospitable manner.
  • Opens and closes visitor's area.
  • Answers phones, takes messages or fields/answers all routine and non-routine questions. Works in cooperation with other staff to cover phones.
  • Establishes, develops, maintains and updates filing system for the branch.
  • Organizes and prioritizes large volumes of information and calls.
  • Sorts and distributes mail. Responds to regularly occurring requests for information.
  • Performs a variety of clerical duties including, but not limited to: general correspondences, memos, charts, tables, graphs and other business documents. Proofreads copy for spelling, grammar and layout.
  • Assist Senior Loan Officers with the preparation and distribution of marketing materials.
  • Stay informed of trends and developments in the local real estate market and the competitive environment.
  • Maintain a professional image and standards consistent with company policies and procedures.
  • Responsible for a high level of confidentiality and security while handling personal information; verbal and/or written documentation.
  • Perform other support/administrative tasks as requested.

Requirements

Experience and Training
  • High school diploma or equivalent.
  • A minimum of one year related experience, preferred.
Knowledge, Skills and Abilities
  • Ability to read, write, and communicate at a level consistent with the requirements of this position and comfortable working with the public.
  • Must be able to make good decisions and meet deadlines.
  • Excellent communication skills; verbal and written; holds self to a high level of quality.
  • Must be self-motivated and enthusiastic to obtain personal and company goals.
  • Ability to stay organized to easily retrieve information and documents as needed.
  • Knowledge of Microsoft Office products; Word, Excel, Power Point and Outlook.
  • Ability to exercise independent judgment to plan, prioritize and organize diversified workload and recommend changes in office practices and procedures.
  • Flexibility to adapt to peak periods of heavy work and pressure.
Physical Demands and Work Environment

Physical Demands:
  • Mostly sedentary, however, while performing the duties of this job, the employee is occasionally required to walk; reach with hands and arms; stoop; talk and hear.
  • Extensive reading and computer use is expected more than 50% of the time. Receiving and expressing detailed information verbally, in person and by telephone is essential. Must be able to verbally communicate effectively with others.
  • Occasionally lift and/or move up to 15 pounds.
  • Regular attendance is necessary and essential to this position.

Work Environment:
  • Professional atmosphere in a branch environment
  • While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time.
  • Care must be observed while driving - absolutely no texting while driving.
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