Front Desk Agent

7 days ago


Everett, United States AccorHotel Full time

The Front Desk Agent welcomes and registers guests presents statements and collects payment for departing guests. They also communicate with housekeeping maintenance and guest services to fulfill guest requests. Front Desk Agents select and block rooms for arriving guests book same day reservations preregister guests as required and sometimes escort guests to their rooms. Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out. 

Qualifications :

  • Minimum of 12 years experience in a luxury hospitality environment 
  • High school diploma or equivalent 
  • Previous experience with OPERA required
  • Ability to focus attention on guest needs remaining calm and courteous at all times
  • Must be able to handle a multitude of tasks in an intense everchanging environment
  • Ability to use various computer software

Additional Information

Visa Requirements: Applicants must be legally eligible to work in the United States. This position does not sponsor a work Visa. 

Our Commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Fulltime



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