HR Operations Supervisor, Leave of Absence

2 weeks ago

Englewood, United States DISH Full time
Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. 

Department Summary

Our Human Resources teams partner with the innovators driving DISH’s unique brand of creative ambition. From identifying and developing the company’s deep pool of talent to negotiating the evolving legal landscape, our employees across HR bring their own kind of invention to effect positive change across the company and their own careers.

Job Duties and Responsibilities

As a key leader in our people-first approach, the HR Operations Supervisor - Leave of Absence shapes an exceptional employee experience by managing in-house leave programs (FMLA, ADA, Workers' Compensation) and accommodations. This role combines deep, hands-on expertise with a commitment to compliance, fostering a culture of care and support during pivotal moments in employees' lives. You’ll collaborate across departments, mentor a dedicated team, and streamline HR processes to provide seamless, compassionate assistance that empowers employees to thrive.

Key Responsibilities:

  • Champion Employee Well-Being: With hands-on expertise, lead in-house administration of leave programs (FMLA, ADA, Workers’ Comp), ensuring compassionate support during important life events
  • Ensure Compliance & Collaboration: Partner cross-functionally to harmonize HR processes and maintain detailed compliance with all relevant laws
  • Lead with Heart: Manage, coach, and empower a team of 8-9 Case Managers to deliver outstanding service to employees
  • Prioritize Key Employee Moments: Guide interactions around benefits, accommodations, and retirement with empathy and professionalism
  • Drive Team Excellence: Conduct regular one-on-ones, quality reviews, and performance evaluations to support growth
  • Promote Continuous Improvement: Develop team growth plans and pursue process innovations to improve employee experience
  • Elevate Employee Experience: Act as an expert resource, guiding Case Managers through complex LOA and accommodation cases
  • Facilitate Clear Communication: Lead team meetings and harmonize processes for alignment and clarity
  • Innovate with Data: Use data and process mapping to identify efficiency opportunities and enhance the employee journey

Skills, Experience and Requirements

Education and Experience:

  • A Bachelor’s degree in Human Resources, Business Administration, or a related field
  • At least 2 years of hands-on experience managing in-house leave of absence, accommodation processes, and team, leading and mentoring a team

Skills and Qualifications:

  • In-depth knowledge of FMLA, ADA, and Workers' Compensation requirements and experience with in-house management of these programs, without reliance on outsourcing or third-party assistance
  • Expertise in developing, implementing, and refining in-house LOA and accommodation protocols and procedures
  • Exceptional facilitation, presentation, and communication skills
  • Maintain confidentiality and handle sensitive information with care
  • Ability to use data to drive decisions, identify improvements, and develop strategies that boost team performance and satisfaction
  • Proficient with HRIS systems, leave management platforms, Google Suite, and Microsoft Office

Salary Ranges

Compensation: $72,350.00/Year - $100,000.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

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