Inside Sales Representative

3 weeks ago

Logan, United States Campbell Scientific Full time

Welcome to Campbell Scientific


We work to make a difference and help those working to advance science and technology for the benefit of humankind. Through our advanced measurement systems, our goal is to provide key insights to people using science and technology to solve massive global challenges including severe weather, climate change, limited natural resources, sustainable food production, energy production and distribution, and infrastructure safety.


Having a strong sales and marketing team allows us to effectively engage our customers, build and maintain our reputation, and build and strengthen our relationship between our company and our customers. The work we do makes a difference, and it’s important that we effectively communicate this with the world. When it comes to sales, our goal isn’t to just sell. Our goal is to understand the needs of our customers, create a relationship based on trust, and help them find solutions to meet their unique monitoring needs. We are looking for an Inside Sales Representative, Environmental to help us meet these goals both now and into the future.


What’s in it For You?

  • A premium benefits package. We have competitive Paid Time Off; Medical, Dental, Vision, and Hearing Insurance with no premiums based on Full Time 40-hour weeks; Long-Term and Short-Term Disability; AD&D; 401(k) and a Profit-Sharing Plan; and Gym Memberships.
  • Industry competitive salaries.
  • A great work culture where we work hard and make the time to enjoy both our work and the people around us.
  • Challenging and engaging work that makes a difference on a global scale.


What You'll Work On

The Inside Sales Representative (ISR) is responsible for supporting the sales efforts of CSI and ensuring quality sales service to new and existing customer accounts. The ISR initiates outbound communication with sales prospects and handles inbound sales requests that generally do not require the technical expertise of a sales engineer, but do require a high degree of time management, attention to detail, and exceptional customer service.


You'll Support Your Team by Performing the Following Key Tasks

  • Create and maintain a strong culture in accordance with the Campbell Scientific’s core ARCTIC values -- Accountability, Respect, Client-Centric, Teamwork, Innovation, Continuous Improvement.
  • Responds to website and phones sales inquiries and generates basic sales quotes.
  • Initiates cold calls to sales leads received from marketing and sales campaigns.
  • Monitors bid notifications and forwards promising (qualified) sales inquiries to sales engineers.
  • Coordinates and sends product and services pricing updates to customers.
  • Ensures quality data entry in creating and updating customer records.
  • Involved with G2M efforts for featured product and market initiatives.
  • Involved with Marketing efforts to transition marketing leads into opportunities.
  • Lead Generation and Nurturing​.
  • Researching and qualifying new leads​.
  • Proactive Messaging (Marketing email blasts, phone, and regular customer touchpoints).
  • Communicating with customers, making outbound calls to potential customers, and following up on leads.​
  • Understanding customers' needs and identifying sales opportunities.
  • Maintains and improves upon the following:
  • Conversion ratio of quotes/web requests to orders
  • Monthly, quarterly, and yearly sales volume
  • Conversion ratio of market qualified leads to sales qualified leads and/or sales accepted leads
  • Web request response time
  • Number of web requests completed
  • Number of ACD phone calls picked-up
  • Number of new projects discovered through RFIs and bid notifications (i.e., won from competitors)
  • 360-degree feedback from team members and customers


What We're Looking For

  • Bachelor's or associate degree, or equivalent work experience in a technology-based company.
  • Demonstrated technical aptitude for determining the correct products for routine sales quotes.
  • Proficient with personal computers, Microsoft Office Suite, Internet search.
  • Demonstrated efficiency in problem solving skills.
  • Excellent written, oral, and interpersonal skills.
  • Demonstrated attention to detail, proactive work ethic, easily self-motivated.
  • Works productively in individual and team situations and is easily coached for improvement.
  • Preferred qualifications:
  • Experience with Campbell Scientific product line.
  • Inside technical sales or marketing experience.
  • Efficiency in using sales specific software (CRM) and enterprise resource planning (ERP) systems for sales and marketing data entry and search features.


Work Environment

Standard office setting with personal workstation, personal computer, and access to computer peripherals.


Physical Requirements

Sitting for extending periods. Standing, bending, and twisting consistent with normal business operations in an office setting. Use of desktop PC for extended periods during a standard workday.


Want to know more about Campbell Scientific, the culture, and more? Use the following YouTube link:


Want to see what other opportunities there are to join our team? Visit CampbellSci.com/open-positions


The above statements describe the general nature and level of work being performed in this job function. This is not intended to be an exhaustive list of all duties and indeed additional responsibilities may be assigned.


Campbell Scientific is an EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.

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