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Security Operations Center Analyst

2 months ago

Irvine, United States Triup, Inc. Full time

Summary

This position is responsible for providing security monitoring services to client companies by performing basic event analysis, handling of common issue types, and basic incident response activities.


Essential Job Functions

PRIMARY RESPONSIBILITIES

  • Perform real-time security monitoring for potential security incidents and health alerts.
  • Maintain accurate records of the security incidents in the case management system, managing security incidents throughout their lifecycle to closure.
  • Respond to security alerts, customer inquiries, and requests related to our services.
  • Perform analysis of incoming alerts and coordinate response with senior analysts.
  • Follow documented procedures for the SOC such as case handling procedure, alert handling procedures, and customer-specific procedures to perform triage of potential security incidents.
  • Continuously improve services by identifying and correcting issues or gaps in knowledge and documents.
  • Generate reports from various tools to provide to clients.
  • Maintain small number of internal assets (troubleshooting, software installation, patching, etc.).
  • Support onboarding clients into our Managed Security Services such as SOC service, Vulnerability Scanning, MDR Service, etc.
  • Monitor and maintain security tools for internal use and for customers.
  • Engage in technical problem solving across multiple technologies.

OTHER & MISCELLANEOUS

  • Seek constant improvement, more efficient, and less expensive ways and means in work processes.
  • Maintain a high level of accuracy in daily activities.
  • Perform special projects and other miscellaneous duties as assigned by management, including supporting ad-hoc data and investigation requests.
  • Report all irregular issues and problems to management for resolution.
  • Maintain high ethical standards in the work place.
  • Maintain good communication with management, office staff members, and outside contacts.
  • Comply with all company policies and procedures, including maintaining a clean and safe working area.
  • Provide technical support in pre-sales and post-sales activities including customer visits.


Qualifications

Education & Work Experience

  • At least 1 year of experience as an SOC analyst, including event triage and incident management
  • Five or more years of work experience in IT field.
  • Bachelor’s degree in a relevant field of study (e.g. Cybersecurity, Information Systems, Computer Science, Security & Risk Management, etc.).
  • Previous experience in design, documentation, provisioning and installation of network security devices (Firewall, IDS/IPS, WAF, etc) and Servers (Linux/Windows)
  • Basic network and Internet knowledge (TCP/IP, LAN/WAN, Routing, HTTP, DNS, SMTP, etc) and strong interest in IT security
  • Self-motivated and good experience troubleshooting IT issues.
  • Fluent in English, both written and verbal, with excellent oral and written communication skills

Tools & Equipment

  • Software includes the use of Windows operating system, MS Office
  • General office equipment including phones, fax, copier, personal computer, printer, scanner, etc.

Certificates/Licenses

  • MCSE, MCP, CCNA, Security +, strongly preferred
  • CISSP, GIAC, CISA, strongly preferred

Supervisory Responsibilities

  • None

Work Environment & Physical Demands

Work Environment

Work is performed in an office environment. Travel may be required. Ability to work any shift pattern within the 24/7/365 operation including days, nights, holidays and weekends, required.


- Working Hours

Minimum of 8 hours per day.Work is shift-based and rotated.

Summer time 8am start (1hr meal break) or 12pm start (1hr meal break)

Winter time 7am start (1hr meal break) or 11am start (1hr meal break)

-Weekend work is required 2-3 times per month. If you work weekends, you may take a compensatory day off on another day.