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Senior Program Manager

2 months ago

Chicago, United States Advanced Clinical Full time

Senior Program Manager


Advanced Clinical is a clinical development and strategic resourcing organization committed to providing a better clinical experience across the drug development journey. Our goal is to improve the lives of all those touched by clinical research – approaching each opportunity with foresight, character, resilience and innovation. Based on decades of experience, we help our clients achieve better outcomes by conducting candid conversations and anticipating potential issues through our customized solutions.


Senior Program Manager is responsible for working closely with their assigned client(s) to ensure the client’s flexible staffing needs, expectations, deliverables and goals are met.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for leading, implementing, and managing a dedicated flexible sourcing initiative specific to client’s needs.
  • Establish Key Performance Indicators (KPIs), and Governance/Steering Committee/s.
  • Act as primary liaison to hiring managers and candidates. Ensure that client's needs, expectations and goals are met and exceeded.
  • Craft and Implement program and quality oversight plans.
  • Oversee all flexible staffing personnel across multiple functional areas for the client (i.e. Clinical Trial Operations and Support, Clinical Monitoring, Study File Management, Data Management, SAS Programming, Biostatistics, Finance, etc.).
  • Effectively manage the client-specific flexible staff according to authorized personnel policies and procedures that fully conforms to current laws and regulations; to include overseeing recruitment, hiring, supervision, and termination of flexible staff.
  • Oversee client-specific flexible staffing recruitment process, including requisitions, selection, evaluation, placement, agreement and administration
  • Monitor client-specific operational reports and metrics to ensure unit goals are met
  • Partner with Business Development/Proposal Development/Marketing for client RFPs, capabilities presentations, BID defenses and website/collateral material
  • Provide Leadership and guidance to the Strategic Resourcing team
  • Work with Advanced Clinical/Strategic Resourcing Leadership in the support, development and implementation of new process initiatives
  • Interact with finance/payroll to ensure accurate client-specific timesheet reporting, billing, invoicing and payment
  • Collaborate with human resources and legal counsel as needed to ensure compliance with flexible staffing activities


QUALIFICATIONS:

  • Education
  • Bachelor's Degree or RN
  • Experience
  • Eight years’ experience Clinical Research experience
  • Five plus years’ experience managing Functional Service Model
  • Familiarity with local, state, and federal employment law, and regulations
  • Advanced ability in evaluating candidate's skills and relevant experience as they relate to job requirements
  • Excellent verbal and written communication skills


At Advanced Clinical, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. A diverse staff allows us to effectively draw on different perspectives and enhance our efficiency and effectiveness. Diversity thereby strengthens the legitimacy and relevance of Advanced Clinical in delivering services to our clients. We seek talented, creative individuals from a variety of backgrounds and cultures to work with us. It is our priority that our workplace be inclusive, welcoming of diverse ideas and appreciative of valuable experience.


Equal Employment Opportunity

It is Advanced Clinical’s practice not to discriminate against any Employee or applicant because of sex, race, color, age, national origin, religion, gender, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, physical or mental disability, medical condition, military or veteran status, or any other basis protected by applicable federal, state, or local law.


This practice applies to all terms and conditions of employment including, but not limited to, hiring, training, compensation, benefits, promotions, transfers, layoff, Company-sponsored education, social and recreational programs, and treatment on the job. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your Recruiter so that we can meet to discuss the appropriate alternatives available.