Technical Service Representative

2 months ago


Memphis, United States Spears Manufacturing Company Full time

Field Technical Services Representative

About the Job

Spears® Manufacturing Co. needs a self-motivated, strong communicator for a Field Technical Services Representative position. Strong mechanical aptitude and ability to travel required. Position will be covering Western Tennessee, Mississippi, Eastern Arkansas, Western Alabama and the Pensacola area of Florida.

Qualified candidates must live in the territory and have a minimum of 2 years of experience with pipe and fittings or directly related fields. 


PRIMARY RESPONSIBILITIES:


·      This position entails calling on engineers, contractors and end users for the purpose of technical assistance, training and specification of Spears® products.

·      Conduct product education and training seminars for end users, designers, distributors, contractors, etc. as requested while continuing to educate himself/herself on Spears® products.

·      Assist end users, specifying entities, design firms, code authorities, etc. with product specifications and code approvals.

·      Assist end users and contractors with jobsite failure analysis and hands-on work assignments when required.

·      Handle difficult situations with professionalism and tact.


REQUIREMENTS:


·      A self-starter with the ability to learn quickly.

·      The ability to work with a strong sense of urgency.

·      Basic negotiation skills.

·      Self-motivated, detail-oriented and organized.

·      Strong mechanical aptitude.

·      Computer literate.

·      Able to multi-task and prioritize.

·      Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems.

·      Ability to travel within territory and outside territory when required.


 

ABOUT SPEARS® MANUFACTURING CO.:


•       Established in 1969, Spears is a leading U.S. manufacturer of plastic pipe, fittings & valves. For more information, please visit



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