Field Service Representative I
1 month ago
Breg, Inc. is seeking a highly skilled Field Service Representative I to join our team. As a Field Service Representative I, you will be responsible for delivering, picking up, and maintaining orthotic devices and/or other durable medical equipment in coordination with clinic staff, surgery schedules, and patient convenience.
Key Responsibilities:
- Deliver and set up ancillary equipment
- Measure and fit orthopedic products, instruct patients in other ancillary DME products
- Provide inventory management services to customers, including ordering and returning product as needed
- Prepare and submit paperwork for insurance billing purposes, ensuring accuracy and timeliness of receipt
- Ensure highest standard of patient care is provided to all patients, including adequate follow-up with patients and physicians, where required
- Evaluate orthotic device on patient and make adjustments to assure fit, function, and quality of work
- Utilize Breg Vision and Breg Claims System as applicable to support daily operations
- Prepare daily, weekly, and monthly reports for management review, analyze reports and data for trends and patterns, and suggest areas for improvement
Requirements:
- Minimum high school diploma or equivalent required; Bachelor's degree in kinesiology or sports medicine, or applicable trade certificate is strongly preferred
- Some experience desired, but not required; applicable experience typically includes patient care, customer service, inventory, benefits, insurance billing, or other related service-oriented work
- Computer proficient to include web browser/internet search, MS Outlook, Word, and Excel capabilities; technical competence includes the ability to learn new software and systems
What We Offer:
- Medical/Dental/Vision/Disability plans
- Paid time off (PTO)
- Company paid Holiday Pay
- Company paid Basic Life Insurance
For more information regarding Company benefits, please see https://www.breg.com/benefits
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