Field Service Representative I

1 month ago


Memphis, Tennessee, United States Breg, Inc. Full time
Job Summary

Breg, Inc. is seeking a highly skilled Field Service Representative I to join our team. As a Field Service Representative I, you will be responsible for delivering, picking up, and maintaining orthotic devices and/or other durable medical equipment in coordination with clinic staff, surgery schedules, and patient convenience.

Key Responsibilities:

  • Deliver and set up ancillary equipment
  • Measure and fit orthopedic products, instruct patients in other ancillary DME products
  • Provide inventory management services to customers, including ordering and returning product as needed
  • Prepare and submit paperwork for insurance billing purposes, ensuring accuracy and timeliness of receipt
  • Ensure highest standard of patient care is provided to all patients, including adequate follow-up with patients and physicians, where required
  • Evaluate orthotic device on patient and make adjustments to assure fit, function, and quality of work
  • Utilize Breg Vision and Breg Claims System as applicable to support daily operations
  • Prepare daily, weekly, and monthly reports for management review, analyze reports and data for trends and patterns, and suggest areas for improvement

Requirements:

  • Minimum high school diploma or equivalent required; Bachelor's degree in kinesiology or sports medicine, or applicable trade certificate is strongly preferred
  • Some experience desired, but not required; applicable experience typically includes patient care, customer service, inventory, benefits, insurance billing, or other related service-oriented work
  • Computer proficient to include web browser/internet search, MS Outlook, Word, and Excel capabilities; technical competence includes the ability to learn new software and systems

What We Offer:

  • Medical/Dental/Vision/Disability plans
  • Paid time off (PTO)
  • Company paid Holiday Pay
  • Company paid Basic Life Insurance

For more information regarding Company benefits, please see https://www.breg.com/benefits



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