Customer Service Representative

4 months ago


Memphis, United States Genuine Parts Company Full time

**Customer Service Representative (Inside Sales)**

Memphis, TN

Function: Sales/Business Development

Job ID: 295541

Brand: Motion Industries

Major market: TN Memphis

Motion Industries salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) professionally represent the Company to our customers with the knowledge and skills to provide them the product or service they need. Motion Industries offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay.

**Responsibilities**

* Respond to customer inquiries, provide quotes, and take customer orders

* Order and source products

* Negotiate sale and purchase prices

* Proactively generate sales and promote Company products

* Expedite backorders

* Assist with pulling inventory and preparing shipments

* Assist with customer returns

* Interact with customers and suppliers to obtain and fill orders correctly

* Troubleshoot customer concerns

**Qualifications**

* Good customer service and communication skills

* Reliable, organized, detailed, and focused

* Industry and sales experienced preferred

* Working knowledge of Microsoft Office suite, especially Outlook and Excel

* Knowledge of supply chain systems helpful

* High School Diploma or GED

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPCs policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.



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