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Technical Writer

1 month ago

Reston, United States Insight Global Full time

Requirements:

  • 3+ years of experience writing technical documentation as a Technical Writer for IT security, cybersecurity, Security Operations Center (SOC), or similar
  • Bachelor's or Associate's Degree
  • Experience creating technical documentation such as runbooks, process flows, templates, guides, diagrams, charts, etc.
  • Proficiency in Microsoft Office, Adobe Suite, Visio, SharePoint, Confluence, Jira or similar


Job Description


One of the leading cybersecurity managed service providers is seeking a Technical Writer to create, convert, edit, and showcase their SOC teams processes and procedures. The technical writer will be tasked to write SOP documents, incident/investigation response runbooks, and guides on how to investigate and follow SOC processes. This role will be internal facing, so the candidate must be able to communicate through flow diagrams and structured templates. We are looking for someone who is process oriented and has a technical mindset.


Day-to-day:

Perform Technical Writing for all Cybersecurity products, processes, controls, and services for technical and non-technical audiences.

Support and collaborate with Cybersecurity personnel to providing technical writing, documentation guidance, and support.

Create high-quality technical architecture documents with visually creative and appealing images.

Create, Publish, and Maintain document templates to ensure content and aesthetic consistency.

Proofread and edit content with minimal supervision.

Establish and maintain document repositories/libraries

Gather information, interview subject matter exports and stakeholders, and translate to appropriate documents. Skilled at proofreading and editing content with minimal supervision.

Skilled at establishing and maintaining document repositories/libraries.

Skilled at ensuring security document versions and releases are completed on time with high level of quality.

Knowledge of procedures to govern, facilitate and document interview processes, workflows, and tools such as intake, prioritization, coordination, documentation, and reporting.

Skilled at developing, refining, and automating processes and procedures.

Skilled at partnering with other related functions outside of Cybersecurity, as needed to execute on Security Technologies goals, objectives, projects, etc.

Exceptional documentation skills with a high attention to detail.