Director of Business Applications

3 weeks ago


Chicago, United States Insight Global Full time

Director of Business Applications

Location: Chicago, IL


Requirements:

5+ years' of experience strategically leading an IT team

Experience with Tier II ERP systems, including migrations, implementations, and major version upgrades

Experience with WMS (warehouse management systems)

Previous experience with managing third party services, consultants and vendors.

Experience leading an IT team in a distribution or warehousing company.

Experience with Change Management

Experience with Power BI or other reporting systems (supporting environment etc.)

Experience training & developing


Plusses

P/E experience is a plus.

Certifications from ITIL, PMI, ISACA or other Industry standards are a plus.


Day-to-Day

* Manage competing demands relevant to scope, schedule, cost, risk, and quality, and differing stakeholder requirements and expectations to satisfy outcomes.

* Support customer facing conversations and initiatives based on service and operational improvement opportunities.

* Identify, recommend, design, and implement solutions that automate routine/repetitive business processes, providing optimized and efficient business operations.

* Develop and revise project plans, work with stakeholders to understand complex problems and focus on bringing issues to resolution promptly, escalating as necessary to meet timelines.

* Manage and prioritize projects based on resource availability and timelines.

* Responsible for ensuring proper change management processes are adhered to.

* Drive longer term IT business systems vision and changes cross-functionally across the enterprise.

* Ensure high availability of critical business systems and maintain overall security of the company's network, systems, and data.

* Prepare overall status and activity metrics that document and tracks delivery of IT services, system availability and outages, response times and other key IT metrics.

* Create and ensure processes and procedures are in place and executed to meet regulatory compliance controls.

* Works with business operations teams to ensure IT change management procedures are followed without impacting business processes.

* Build and maintain relationships with other IT and business leaders to understand business needs and provide cost-effective delivery of IT services to meet those needs.

* Develop and control business applications annual operating and capital expenditure budget and manage expenses to stay within plan.

* Provide strategic direction for business applications teams and guide them to implement best practices.

* Develop and manage supplier relationships and contracts.



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