Technical Program Manager

2 weeks ago

Culver City, United States Pinnacle Group, Inc. Full time

Technical Program Manager / Business Systems Analyst – Apple TV+

Onsite Culver City, CA

Hybrid – 3 days onsite / week

Long term contract

Direct client opportunity


Job Summary

The EBS IS&T team is directly responsible for the technology strategy, delivery of solutions and IT systems used to enable the Apple TV+ team lines of business. The Business Systems Analyst role maintains a strong awareness of the processes and systems utilized by all Apple TV+ lines of business, with an emphasis on Studio Production & Post Production. This person is responsible for collaborating with business partners to understand and document needs, present options, and facilitate the planning, and delivery of solutions. A blend of business and technical acumen is critical to success in this role.


Key qualifications

  • Prior experience working with Production or Post-Production teams in a studio environment
  • Extensive experience defining and documenting processes & workflows
  • Extensive analysis experience, requirements writing, and excellent problem solving abilities
  • Excellent client engagement skills - communicates effectively with personnel at all levels, fostering a collaborative environment encouraging diverse viewpoints
  • Effectively coordinate work across multiple domains, projects, and groups of individuals with competing priorities
  • Establishes milestones and meets commitments on deadlines, defining MVPs with an iterative approach to delivery
  • Effectively navigates through complexities to create clear and defined paths
  • Comfortable taking ambiguous concepts and converting them into concise deliverables
  • Thrives in a dynamic, fast-paced environment
  • Able to quickly adapt to new technical and functional concepts
  • Experience developing training materials, writing technical specs, and hosting live trainings
  • Proactive and results-oriented
  • Can thrive with minimal supervision, able to take initiative and be a self-starter


Duties and Responsibilities

  • Document existing process workflows and make recommendations on process improvements, then work with stakeholders to implement
  • Evaluate options against a variety of factors and recommend long and short term strategies; can weigh multiple options simultaneously before coming to a decision
  • Lead and participate in the development of functional requirements
  • Develop and maintain a working knowledge of trends, tools, and best practices within the film industry
  • Collaborate with business partners to identify and document technology needs
  • Ability to clearly define success metrics that weighs outcome over output, and considers both human and business impact
  • Data-driven: understands the power of data, and can effectively use data to tell compelling stories, and gauge user adoption of solutions delivered
  • Create and communicate rollout of various modules, functionality and new system features to relevant stakeholders
  • Effectively translate user requirements to Engineers


Education/Experience

  • 3-5 years of direct Business Analysis experience
  • Familiarity with AirTable.
  • Familiarity with managing third party vendor relationships: advocating for end users, and influencing roadmaps via enhancement requests
  • Familiarity with Agile methodologies
  • Entertainment workflow familiarity and related experience preferred
  • BA/BS degree or equivalent preferred


Skill Sets - Niche Skill - Experience - Preference

People Skills - No - NA - Is Required

Problem Solving - No - NA - Is Required

Communication Skills - No - NA - Is Required

Analytical Skills - No - NA - Is Required

Agile - No - NA - Is Required

Agile Project Management - No - NA - Is Required

Analytical Thinking - No - 2-5 Years - Is Required

Functional Testing - No - NA - Is Required

Gathering Information - No - NA - Is Required

Machine Learning - No - NA - Is Required


Pay Range: $65/hr - $70/hr


The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, and vision as well as 401K contributions.

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