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Help Desk

4 months ago


New York, United States CMA Full time

Mandatory:

Excellent Communication skills, both verbal and writing

Ability to troubleshoot and triage issues

Basic computer skills

Experience using Microsoft applications such as Outlook, Word, and Excel

Desired:

Bachelors degree preferred

Previous call center experience

Experience with help desk ticketing systems such as Helix

Health business knowledge (preferably Medicaid experience)